Khách sạn Tây Syracuse

"Great place, clean and quiet Not too far from some good eateries"

"The staff was very friendly, and we really liked the breakfast. The only problem we had was that the TV was not working, just kept buffering. And there was no regular coffee for the coffee maker in the room, just decaf."

"The staff were friendly and helpful. Breakfast was good for the price: they had breakfast sandwiches that could be heated up in the microwave and a machine to make your own waffles. Coffee and juice were good. The facility and rooms were well cleaned but there is an HVAC/ ventilation issue. The main issue that we would want addressed before staying again is that the rooms do not smell fresh-- windows cannot be opened and the rooms smell musty and like mildew. This was a beautiful hotel probably...

"Would definitely stay here again a large selection of breakfast clean hotel nice property. Nice amenities loved this hotel."

"Great location. Beautiful establishment with beautiful casino and restaurants. Room was beautifully maintained and extremely clean. Would definitely return"

"Breakfast was awesome. The room layout was great with the two televisions séparâtes by a wall and double doors."

"Highly recommend Craftsman Inn when staying in the Syracuse area. Rooms were clean and comfy and felt recently renovated. Breakfast had a nice variety of hot and cold food. The restaurant/bar on site was a great place to watch a game. Fayetteville is a really nice town which if close to Green Lakes state park and numerous golf courses."

"Pool was closed when we arrived. They now charge $15 for us to park in a park in an empty parking lot. We ordered pizza for a late night snack and it wasn’t cut enough to get slices or even try to cut it again with a plastic knife. When we went down for breakfast the man behind the omelet station was yelling at people for getting in line when they were still serving breakfast for 30 minutes. We enjoy the room layout and the convenience of the location."

"We were not able to stay in our room because the police had closed down all the streets around it for fighting. We were refused a refund. Worst customer service I have ever experienced."

"Nice clean place with free breakfast and 24 hour front desk staff. However, for some reason my room would not get cleaned. Most places will clean during the afternoon while everyone is out, but this place just did it in the morning during breakfast. Had to request clean towels from front office, which they did of course, and let them know my room needed to be cleaned but it was still not taken care of. Decent hotel but just disappointed with the lack of housecleaning."

"sound insulation is no good. noise came in when people running or simply walking past the door. The bathroom ventilation fan makes noise throughout the night,"

"The room was clean but the bathroom sink was clogged. The toilet needed work. The phone in the room did not work. I had to fix that. The shower drain wouldn't drain. The tub wouldn't drain all the way. It took the the 24 hours to get a maintenance man there to take a huge hairball out of the drain breakfast area. The eggs were cold. When I asked for Mel the lady just pointed at a small container about I said it was empty. She walked away. Didn't come back for about 20 minutes. The room I...

"Best place to stay for Syracuse Nationals weekend!!"

"Easy check in, always love the suite rooms because it makes it feel like an apartment. My room clearly hadn't been cleaned very well. I like to unpack and use the drawers as if I was home. There were random pills in the night stand drawers, one on the floor by the same night stand. The other one, I had to pull out to plug in my Cpap machine into the wall and there was a candy bar on the floor. There were toe nail clippings on the floor near the foot of the bed and by the couch so clearly it...