Khách sạn West Tanfield

"Arrival was easy, nobody manning reception but was not a problem, key left on the side clearly labelled and clear instructions etc. Room clean and well presented, good amenities, including tea, coffee, fresh milk etc. Room not perfectly blackout with some streetlight coming in round the side of the curtains, and a faint green light from the fire exit sign, not something that bothers me as I sleep with my eyes closed, but some day dreamers might want a blindfold. Bed was clean, very comfortable...

"Lovely quiet place to stay and a Cantonese Restaurant. Food was very good and staff exceptional"

"Fantastic stay, Superb food & Drink"

"Lovely people, great food, nice and quiet."

"This clean and well-situated guest house is run by a friendly family team. The host was helpful and kind, offering assistance when a cab ride fell through. Highly recommended for solo travelers and families alike!"

"Another excellent stay, brilliant helpful staff but they looked a bit stretched at times and felt sorry for them rushing about. Maybe another one on would help"

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Beautiful property in a great location."

"On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

"Staff lovely room great & good delicious"

"Lovely stop over, great location and perfect accommodation, thank you"

"Lovely stay"

"Good breakfast & friendly staff"

"Rooms were clean, quiet and had everything you needed. This hotel is room only. You have a key for the front door to come in and out and key for your room. There is a number to contact the owners but only saw them when checking in. Rooms provide tea/coffee and bottled water. It’s a no nonsense hotel which has everything you need in your room for your stay."

"Helpful and professional staff, very polite Great swimming pool Definitely recommend"

"Position - brilliant right in the centre Parking- tight if you can get it, very limited at £15 a night Lift - Main lift not working so spare in use. This is a 2 person for the whole hotel!!! From your floor there is only a call button to go down!! Breakfast is on the fifth. Rooms - Poor. No space to put anything out. Needs a rethink more storage. Decor and carpets need renewing. No storage in bathroom, Nil,none. Where are you supposed to put any toiletries? No tissues, complimentary “bits”. No...