Khách sạn Western Gardens , Geneva

"I had reserved 1 month ahead of my trip and when I arrived they said all king beds were already taken! How frustrating after driving 5 hours, and on top of that once he gave us another room, he over charged us by double the amount!! Thankfully in the morning another staff was there to take care of us and fixed the issue for us! The remaining of our stay was excellent 😁"

"No hot water the night we checked in. Staff was quick to point out they won’t be able to change rooms because it was a sold out night. They did fix the issue and hot water was available later."

"bodywash empty and room dirty no breakfast also"

"Our dog had nice outdoor access from the patio room"

"I probably wouldn’t stay here again"

"The desk attendant Lisa was fantastic. After getting to our room, we wanted a luggage stand. She had just sent us a text to ask if we needed anything, so I texted her our request and she brought it up. The first day breakfast hot food selections were barely warm and was almost empty, I didn't bring it to the attention of staff. I just got something else. Later, I noticed that new trays of hot food came out. I think they should have removed the food items that were not hot enough and left...

"The hotel was convenient. You can tell it was an older hotel that was recently renovated. Overall a nice place and would stay again. Nothing super fancy and some of the room furniture could be replaced. The windows are in need of a good cleaning. The desk staff was wonderful both last night and this morning. Super friendly. The breakfast was good, basic but good. The parking lot has a few larger potholes and needs attention. Overall nice place and would stay again. Thank you!"

"Overall hotel is neat and clean"

"The water would not drain properly when having a shower. Plumbing problem. One day they forgot to clean my room. Over all ok for the price."

"Very clean modern hotel, friendly, helpful staff, nice rooms and very quiet. Breakfast was so so."

"Clean and spacious room, parking was easy, breakfast had a good selection. Loved that the room had laminate flooring, felt clean."

"Room was interesting. Loved the spiral staircase down to the bathroom and the jacuzzi tub (stayed in the Music Room). Property is beautiful. You get a complimentary wine tasting and continental breakfast at Belhurst Castle. Check-in is at Belhurst which we didn't realize. Luckily it is only a few miles away so not a big deal to get there and back. No hotel staff at White Springs Manor. Negatives: Bathroom had no door.... was located in the lower level of the room (bed was upstairs) but still...

"Amazing location, staff was amazing and Mike (Manager) made sure everything was at expectations. Will definitely come back and enjoy this oasis again."

"This is such a lovely home circa 1834! Kimberly and her husband have really made their home and gardens lovely and so comfortable! As hosts, they are very cordial and interesting to interact with. I highly recommend staying at Vintage.. we’ve stayed there twice so far and plan to stay there in the future when we are in the area!"

"The staff was friendly and helpful. The hotel was under renovations which we did not know until we were checking in - not a huge deal but would have been nice to know beforehand. The breakfast was decent. The location was wonderful- walking distance to downtown, local parks and the lake."

"The property was very well restored. Accommodations were very comfortable and beyond our expectations. I would certainly stay again"

"Clean and pleasant stay! Easy check in and no hassles."

"Overall the hotel was a great find. However, there was dog hair from a previous dog that stayed in the room which was a tad off putting. The bathroom had a musty smell to it. The staff was extremely helpful and accommodating."

"NO COMPLAINTS RECOMMEND. "