Phòng 4 Deluxe, quang cảnh biển | Bàn, bộ trải giường

Nhận xét về Fairhaven Hotel

2.5 out of 5
Fairhaven Hotel
Fairhaven Hotel, 37 Esplanade, Weymouth, England

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 169/304 nhận xét" "
Đánh giá 8 - Tốt. 88/304 nhận xét" "
Đánh giá 6 - Được. 29/304 nhận xét" "
Đánh giá 4 - Kém. 12/304 nhận xét" "
Đánh giá 2 - Tồi. 6/304 nhận xét" "

8,8/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Soumalya

Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location can’t get better , fantastic to say the least . But the facility was not upto the mark , the rooms we stayed in did not have Wi-Fi service. There was no iron or iron board. Rooms were ok-ish and that’s it.
Lưu trú 2 đêm vào Tháng 5, 2024
Josh and The Fairhaven Team trả lời vào 27/05/2024
Hi Soumalya,Thank you for writing this review, it is a shame that we are currently not able to support Wi-Fi throughout the entire hotel just yet however this is something that we are currently working towards and irons and ironing boards are not supplied inside the rooms but are available on request.

4/10 - Kém

cheryl

Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I will.not be going back to this hotel. , room was dark and dated . Too many corridors to find room . If there was a fire 🔥 no idea how you would get out safely Breakfast was terrible stale cereals. Staff friendly .
Lưu trú 1 đêm vào Tháng 5, 2024

6/10 - Được

Scott

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
No hot water for shower ( told tanks were empty )
Lưu trú 1 đêm vào Tháng 5, 2024
Steve trả lời vào 26/05/2024
Hi Scott,I'm very sorry there was an issue with the mains water supply. We do have a reserve tank for such instances, but unfortunately it was not able to cope with the demand we had today. Apologies again,Steve

10/10 - Xuất sắc

Julia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and quiet room. The staff were very friendly and helpful.
Lưu trú 2 đêm vào Tháng 5, 2024
Reece and The Fairhaven Team trả lời vào 26/05/2024
Hi Julia, thank you for taking the time to leave us a review it is always appreciated. Glad to hear you enjoyed your stay with us and we hope to see you again in the future.Kind regards

10/10 - Xuất sắc

Karl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Last minute getaway, friendly staff very helpful
Lưu trú 1 đêm vào Tháng 5, 2024
Reece and The Fairhaven Team trả lời vào 23/05/2024
Hi Karl, thank you for taking some time to leave us a review, we are always appreciative of your feedback. Very happy to hear you enjoyed your stay with us, we hope to see you again soon. Kind regards.

6/10 - Được

Lindsey

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An old friend and I, both arriving from different destinations, spent a weekend at the Fairhaven. For us it was great. We just needed a base for 3 nights and it served us well. We only used it for sleeping, washing and dressing, so I can't comment on other facilities.
Lưu trú 3 đêm vào Tháng 5, 2024
Reece and The Fairhaven Team trả lời vào 23/05/2024
Hi Lindsey, thank you for taking the time to leave feedback on your stay, it is always appreciated. We're happy to hear you enjoyed your stay with us and we hope to see you again soon.Kind regards.

6/10 - Được

Iris

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Gorgeous town to visit, all walkable. Hotel was not pricey at all but you get what you pay for. Reminds me of a hostel but private room and shower. Shower had hot water and was the best thing about the hotel. Room was clean but simple as can be. I had two single beds, separated, not very comfortable mattress, probably very old ones. Wi-Fi worked only in the lobby. If you just want to sleep and save money…
Lưu trú 1 đêm vào Tháng 5, 2024
Steve trả lời vào 26/05/2024
Hi Iris,Thanks for your feedback. We are currently renovating the hotel, and the rooms that are yet to be refurbished are, as you noted, priced accordingly. We hope to welcome you back to try one of our refurbished rooms in the future.Kind regards,Steve

10/10 - Xuất sắc

Helen

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Lovely room very clean x
Lưu trú 1 đêm vào Tháng 5, 2024
Josh and The Fairhaven Team trả lời vào 26/05/2024
Hi Helen,Thank you very much for this lovely review and your kind words we are very happy that you enjoyed your stay with us and we hope to see you again in the near future.

10/10 - Xuất sắc

Jean

Đi cùng gia đình
Property was clean though needs a little updating. Staff were marvellous.
Lưu trú 2 đêm vào Tháng 5, 2024
Josh and The Fairhaven Team trả lời vào 19/05/2024
Hi Jean, Thank you for taking the time to write us this review. We are happy to hear that you enjoyed your stay with us and we thank you for your kind words about our staff, the hotel is currently undergoing renovations so hopefully if you were to come back you would be able to notice the difference.Kind Regards,

8/10 - Tốt

Emma

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was our second stay, the room was spaces with lovely big bay windows, the windows could do with being cleaned as they were covered in bird feaces. There was live music right below our room, which was advertised, but the music was advertised to be on until 10pm, this wasn't the case, it kept going until 11pm, which was frustrating as we were exhausted after a very long day and were kept awake by the loud music. The staff that checked us in were friendly and polite. The young lady on the front desk in the morning looked very unhappy and didn't greet us as we left to get breakfast in a nearby restaurant. Overall we like this hotel die to it's location and the nice rooms we've stayed in.We would stay again, but would probably request a room on a higher floor due to the noise.
Lưu trú 1 đêm vào Tháng 5, 2024
Josh and The Fairhaven Team trả lời vào 19/05/2024
Hi Emma, Thank you very much for taking the time to write out this lovely review, we are happy to hear that you enjoyed your stay with us and liked your room, we do apologise about the music going on for longer than advertised, we will speak with the musician about strictly keeping it between the advertised hours. We also apologise about your experience while leaving in the morning, we will talk to the receptionist on shift to prevent things like this in the future.Kind Regards,

10/10 - Xuất sắc

Richard

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Just need darker curtains
Lưu trú 1 đêm vào Tháng 5, 2024
R trả lời vào 19/05/2024
Hi Richard, thank you for taking the team to leave us a review it's very much appreciated. Glad to hear you enjoyed your stay with us and we also appreciate your feedback. Look forward to seeing you again soon. Kind regards.

10/10 - Xuất sắc

Yvonne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I'd like to say a huge thank you to the reception staff who were super friendly and helpful. Booked this hotel.last minutes and with it's starr.rating, i had my doubts. However it was great. The room was spacious and spotlessly clean. Clean towels and bedding (all bright white) Shower room was modern and also.spotless. tea and coffee provided and a fancy pre filled drinking water bottle was a fab touch. Shampoo and body wash in the shower and hand wash on the sink. Nothing was too much trouble. We even sat In the seating area outside on the front and ate our takeaw as well. Breakfast was continental, but hot croissant and petit pains were a great start to the day, also available was cereal, fruit juice, fresh fruit, yoghurt and toast. Unlimited tea and coffee, all for ,£4.95. it's served until 11, so enabled a nice leisurely start to the day. Well.worth visiting and a fab price on Expedia.
Lưu trú 1 đêm vào Tháng 5, 2024
Aemelia and the Fairhaven team trả lời vào 15/05/2024
Hi Yvonne,Thank you so much for taking the time to write such a lovely review! We are so glad to hear that you enjoyed your stay with us and we hope to welcome you back soon!

10/10 - Xuất sắc

Deon

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thanks to Steve and the team for a lovely stay. We loved the room and waking up to that stunning view each morning!
Lưu trú 1 đêm vào Tháng 5, 2024
Reece and The Fairhaven team trả lời vào 14/05/2024
Hi Deon, thank you for leaving this review. We're very pleased to hear you enjoyed your stay with us, we look forward to seeing you again soon. Kind regards.

8/10 - Tốt

Zoe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Reece and The Fairhaven team trả lời vào 14/05/2024
Hi Zoe, thank you for your 4/5 review based on your stay with us. We greatly appreciate your feedback and look forward to seeing you again soon. Kind regards.

10/10 - Xuất sắc

Sophie

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very welcoming and we will all come again.
Lưu trú 1 đêm vào Tháng 5, 2024
Reece and The Fairhaven team. trả lời vào 14/05/2024
Hi, Sophie. Thank you for writing this review. We're happy to hear you enjoyed your stay with us. We look forward to seeing you all again soon. Kind regards.

10/10 - Xuất sắc

Carole

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff great and friendly
Lưu trú 2 đêm vào Tháng 4, 2024
Aemelia and the Fairhaven Team trả lời vào 02/05/2024
Thank you for your review! We hope to welcome you back soon

10/10 - Xuất sắc

Callum

Lưu trú 2 đêm vào Tháng 4, 2024
Reece and The Fairhaven Team trả lời vào 19/05/2024
Hi Callum, thank you very much for your review, we're pleased to hear you enjoyed your stay. Hope to see you again soon.Kind regards.

10/10 - Xuất sắc

Frederick

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really pleased with stay here. Staff helpful and room lovely
Lưu trú 1 đêm vào Tháng 4, 2024
Aemelia and the Fairhaven Team trả lời vào 25/04/2024
Thank you for your review! We are glad you enjoyed your stay and hope to welcome you back soon!

8/10 - Tốt

Neil

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Mark and the Fairhaven Team trả lời vào 24/04/2024
Hi Neil,Thank you for your kind 4/5 review. It was a pleasure to welcome you to stay with us here at the Fairhaven and we hope to welcome you again soon

8/10 - Tốt

Nina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Good location with plenty of parking just a short walk away. We were only there for the 1 night and the room was good/had a a great view of the beach. Unfortunately I found the mattress and pillows very uncomfortable, and given our rooms were above the entrance, people would smoke outside which wafted smoke into the room, even with them shut. Other than that, great stay and super clean room/bathoom.
Lưu trú 1 đêm vào Tháng 4, 2024
Aemelia and the Fairhaven Team trả lời vào 17/04/2024
Hi Nina, Thank you for the feedback regarding your stay. We are glad to hear you enjoyed our fantastic location on the Weymouth sea front.Thank you for bringing the comfort of the mattress and pillows to our attention we do apologise for any discomfort this is below our standards and will look to replace these items.We look forward to hopefully seeing you again.

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Aemelia and the Fairhaven Team trả lời vào 18/04/2024
Thank you for your review we are glad you enjoyed your stay!

10/10 - Xuất sắc

David

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were utterly fantastic
Lưu trú 1 đêm vào Tháng 4, 2024
Aemelia and the Fairhaven Team trả lời vào 17/04/2024
Hi David,Thank you for the lovely review! We are glad you had a good stay with us here at the Fairhaven and hope you join us again soon

8/10 - Tốt

Steve

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
We were warned that parking was a real issue and so it proved. Not what I would expect from a hotel booking.
Lưu trú 1 đêm vào Tháng 3, 2024
Liliia and The Fairhaven Team trả lời vào 13/04/2024
Dear Steve,We apologize for any inconvenience you experienced during your stay. Unfortunately, we do not have parking on site, but it is possible to use parking in the town at a good price. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.

10/10 - Xuất sắc

Victor

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked everything about the fairhaven hotel its a very nice hotel its clean its close to town its warm and comfortable I've enjoyed my stay here Victor Balfour
Lưu trú 1 đêm vào Tháng 4, 2024
The Fairhaven Team trả lời vào 12/04/2024
Hi Victor, Thank you for taking the time out of your day to write us this review and we are pleased to hear you enjoyed your stay with us and we look forward welcoming you back again soon.

10/10 - Xuất sắc

Winnie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was excellent,i felt more at home.I would definately recommend this hotel.
Lưu trú 1 đêm vào Tháng 4, 2024
Josh and The Fairhaven Team trả lời vào 12/04/2024
Hi Winnie, thank you for taking the time out of your day to leave us this amazing review and we look forward to hopefully welcoming you back again sometime.Kind Regards,

8/10 - Tốt

Justin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We only stayed 1 night and was welcome with a lovely receptionist and was more than happy to above and beyond as we arrived early they held are bags so we could have a look around till our room was ready. Room was clean and aired which was nice only down side was mattress was very soft and had seen its life. But apart from that very friendly, we booked a meal in the Indian restaurant and OMG was the best we have eaten in a long time superb food very informative waitresses too. We had breakfast too which was equally just as delicious and plentiful and wide range to choose from full English was amazing as was the cappuccino. Thank you all for a lovely welcoming stay Jus and Caz room 102
Lưu trú 1 đêm vào Tháng 4, 2024
Josh and The Fairhaven Team trả lời vào 12/04/2024
Hi Justin, Thank you very much for leaving us this delightful review we are extremely to hear that you enjoyed your stay with us, we do apologise about the bed and we will look into getting some newer mattresses and beds.Kind Regards,

10/10 - Xuất sắc

Sergio

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property. Very friendly, helpful staff. A lovely couple of days with a beautiful view of the beach and promenade.
Lưu trú 1 đêm vào Tháng 4, 2024
Josh and The Fairhaven Team trả lời vào 12/04/2024
Hi Sergio, Thank you very much for your kind words regarding the hotel and our staff and we are delighted to hear you enjoyed your stay, we look forward to welcoming you back in the future.Kind Regards,

6/10 - Được

Sultan

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
No parking nearby smell of alcohol noisy in the property property needs upgrades bed was uncomfortable could not sleep whole night Josh was very helpful
Lưu trú 1 đêm vào Tháng 4, 2024
Josh and The Fairhaven Team trả lời vào 13/04/2024
Hi Sultan, Thank you for taking the time out of your day to write us this review, as stated on the website we unfortunately do not have on site parking however there are council car parks located close by as well as our deal with the Britannia multi story, we do apologise for the other issues experienced and will look into having these resolved.

8/10 - Tốt

Karen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Very shabby round the edges, welcoming reception looks like there must be ongoing maintenance/renovations. Room - clean except for marks on carpet and dirty windows. Few minor snagging issues. Great sea view. Bathroom, toilet and bedding spotless. Would certainly stay again for a short break staff very helpful.
Lưu trú 1 đêm vào Tháng 3, 2024
Liliia and The Fairhaven team trả lời vào 13/04/2024
Dear Karen,We appreciate your feedback.Team and I will take your words to our attention and further consideration. We will be very glad to see you back for a lovely stay and pleasant walks on the seashore.

8/10 - Tốt

Raymond

Đi cùng bạn đồng hành
No water in shower plumbing problem
Lưu trú 2 đêm vào Tháng 3, 2024
The Fairhaven Team trả lời vào 13/04/2024
Dear Raymond,We're sorry to hear that you had a bad experience with the pump. We want to assure you that the cause of the breakdown has already been repaired. We will be glad to see you again as a guest,

10/10 - Xuất sắc

Leanne

Lưu trú 2 đêm vào Tháng 3, 2024
Josh and The Fairhaven Team trả lời vào 19/04/2024
Hi Leanne, Thank you very much for leaving us this lovely 5/5 review, we are happy you enjoyed you stay with us and we hope we can welcome you again in the future.

10/10 - Xuất sắc

Nina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Josh and The Fairhaven Team trả lời vào 13/04/2024
Hi Nina, Thank you for leaving us this wonderful 5/5 review and we hope we can welcome you back to Weymouth in the future.

10/10 - Xuất sắc

Graham

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great sea view property is right on the seafront great great great
Lưu trú 1 đêm vào Tháng 3, 2024
The Fairhaven team trả lời vào 13/04/2024
Dear Graham,We are glad to receive your warm feedback and are very very happy that this place left you with warm memories!We look forward to seeing you again,

10/10 - Xuất sắc

Sean

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet with close access to the seafront and town centre. Friendly staff.
Lưu trú 2 đêm vào Tháng 3, 2024
Mark and the Fairhaven Team trả lời vào 27/03/2024
Hi Sean,Thank you for taking the time to leave such kind feedback, it was a pleasure to welcome you to stay with us here at the Fairhaven.We certainly are fortunate to have such an amazing seafront at our doorstep.Kind regards

10/10 - Xuất sắc

Aaron

Lưu trú 1 đêm vào Tháng 3, 2024
Josh and The Fairhaven Team trả lời vào 12/04/2024
Hi Aaron, Thank you for this superb 5/5 review and we are grateful that you enjoyed your stay with us.Please come back anytime!Kind Regards,

8/10 - Tốt

John

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Mark and the Fairhaven Team trả lời vào 19/03/2024
Hello John, thank you for your kind review, we are so glad you enjoyed your stay with us. We hope to welcome you again soon. Kind regards.

8/10 - Tốt

Linda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Short break
Lovely stay at the fairhaven hotel. Perfect position, lovely room and great staff
Lưu trú 2 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 28/02/2024
Hi Linda, thank you for your kind words.It was a pleasure to welcome you back to the Fairhaven, and it will be lovely to see you again soon.Kind regards,

10/10 - Xuất sắc

Maria

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Brilliant
It was very clean and very welcoming as soon as we enter the hotel I would definitely go again and the view was absolutely amazing
Lưu trú 1 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 26/02/2024
Hi Maria,Thank you for the taking the time to leave such lovely feedback. It was a pleasure to welcome you to stay with us. We certainly are very lucky to have such fantastic views over the bay!We look forward to hopefully welcoming you again soon,

10/10 - Xuất sắc

Steven

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 24/02/2024
Hi Steven, thank you for your kind review, we look forward to welcoming you again soon.

10/10 - Xuất sắc

Stephanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful
Me and my partner came here for a little weekend away and it was just beautiful the hotel was lovely and clean and the view was amazing, would definitely be going back in the near future
Lưu trú 2 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 24/02/2024
Hi Stephanie,Thank you for your incredible review, we are so glad to hear everything was to your liking during your stay with us. We are exceptionally lucky to have such wonderful views from the front of the hotel!It would be a pleasure to welcome you back again soon!

10/10 - Xuất sắc

Nicky

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay would stay again
Lovely place to stay, paid for a room on the sea front. The room was on the 3rd floor there is a lift, and the room was a great size. And it was great to be able to use Netflix and Amazon prime. Only had one breakfast which was great but piping hot so did go cold quick.
Lưu trú 3 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 24/02/2024
Hi Nicky,We are very glad to hear your enjoyed your stay with us earlier this month. We find ourselves to be very fortunate with such great views from the hotel! Thank you for the kind review, we will hopefully we able to welcome you back soon.

10/10 - Xuất sắc

Alan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place will stay again!
This is a great location in Weymouth. In the centre and 5 minutes walk from the Britannia car park which is £6 for 24 hours. Service was excellent really friendly and happy to help us, nice clean room. There was a little bit of noise from cars on the esplanade as we had a room versioning the sea. Nothing intrusive.
Lưu trú 1 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 24/02/2024
Hi Alan, Thank you for your amazing review, we are so glad to hear that you enjoyed your stay with us. We do apologise about the noise caused during the night and we are currently trying to figure a way to further reduce noise caused outside of the hotel. We do find our deal with the Britannia Multi-Story to be very helpful, especially during these busier times!We look forward to welcoming you again soon

8/10 - Tốt

Heather

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great sea front hotel. I a bit noisy at night when people left the restaurant in the hotel.
Lưu trú 1 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 24/02/2024
Hi Heather,Firstly, thank you for your wonderful review. We are lucky to have such a fantastic position on the seafront.I do want to apologise for the noise caused by those guests leaving our in-house restaurant, we do ask diners to be respectful of hotel guests and keep noise to a reasonable level at the end of the evening.

10/10 - Xuất sắc

Paul

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed in the private apartment and must say it was absolutely perfect,the location is amazing for everything needed to explore the beautiful surroundings,the staff at the hotel were very friendly and did everything possible to accommodate myself and my family, thankyou very much
Mark and the Fairhaven Team trả lời vào 17/02/2024
Hi Paul,Thank you for your fantastic review, we are so pleased to hear you enjoyed your stay in our Beachview Apartment! It is lovely to hear that you were able to enjoy the beautiful Weymouth area. We look forward to hopefully seeing you again soon.

10/10 - Xuất sắc

emma

Đi cùng gia đình
Lưu trú 3 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 17/02/2024
Hi Emma, thank you for your amazing 10/10 review!We look forward to welcoming you again soon!

10/10 - Xuất sắc

Caroline

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent as always 😊
Lưu trú 2 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 17/02/2024
Hi Caroline, thank you for your amazing review, it was a pleasure to welcome you to stay with us again. We are looing forward to hopefully seeing you again soon!

6/10 - Được

Jake

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 17/02/2024
Hi Jake,Thank you for your review, we appreciate the feedback regarding your stay with us, and hope to be able to welcome you again soon.Kind regards,

4/10 - Kém

Michael

Khách đi công tác
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Good location but tired tooms
Very nice staff member. Good location. Very old room and very tired Think.this hotel has different rooms from next door that are not the ones previously reviewed
Lưu trú 1 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 17/02/2024
Hi Michael,Thank you for your review, we are certainly very lucky to have an excellent location and staff members. We are currently undergoing refurbishment across several of our rooms, my apologies that you found this to be a tired room, we will endeavour to update these as soon as possible.

10/10 - Xuất sắc

Cheryl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I personally found bed too hard but the room was lovely , great shower and staff were brilliant . Would definitely go again .
Lưu trú 2 đêm vào Tháng 2, 2024
Mark and the Fairhaven Team trả lời vào 17/02/2024
Hi Cheryl, Thank you for your wonderful review, it is lovely to hear you enjoyed your stay with us here at the Fairhaven. We are very lucky to have some excellent staff working in our team. I am very sorry to hear the bed was too firm for you, if you do plan to stay with us again, please do let us know and we will endeavour to make sure that we can find a suitable solution for your next stay!Kind regards,

10/10 - Xuất sắc

Linda

Lưu trú 1 đêm vào Tháng 1, 2024
Mark and the Fairhaven Team trả lời vào 03/02/2024
Hi Linda, thank you for your lovely review, it was lovely to welcome you and your family to stay with us! We look forward to hopefully seeing you again soon!