Khách sạn Whitson

"very freindly and welcoming ! provided fans in the extreme heat"

"The Hotel looked really nice from outside but BEWARE booking this hotel on Expedia. We booked a room over a year in advance and after driving 300 miles for 6 hours the desk workers informed us that the hotel doesn't actually recognise booking made through Expedia. We were not informed of this until we turned up only to find we had no where to stay for the night. Expedia were incredibly unhelpful on the phone and after an hour of trying to sort out their mistakes I hung up the phone and sorted...

"Booked during a very busy weekend ft Teddy Swims and Metallica. Staff were patient and helpful. A gym would have been perfect. Thanks all"

"Beautiful surroundings with an outside terrace overlooking a small lake, quiet. Staff very courteous and helpful. Grounds could do with a bit of tidying, cigarette stubs everywhere. Sink in bathroom problematic for shorter people, needed to stretch over the counter to use it, tap also very stiff to use and leaking. Enjoyed our stay very much and would stay there again."

"Clean room polite staff parking good"

"A excellent stay prior to a flight from Bristol Airport. Restaurant was excellent with a good selection of food and drinks. The staff made you feel welcome. Car parking was great and only 15-20 minutes from the airport. Will definitely stay again."

"Shame the restaurant was closed but the pizza filled a hole. Room excellent, staff welcoming and polite and a well stocked bar. "

"Very pleased with our stay"

"The room had everything we needed, and we managed to get extra coffee when we required it. The staff were very helpful and made our visit run smoothly. For our stay, the air conditioning in the room was a bonus, as it was during a very hot spell. We didn't watch the TV, but it looked to have everything you might need on there. There were also USB ports next to the bed, so if you forget your charger, you are covered. The only thing that was a little disappointing was breakfast, as many items,...

"Rooms were clean, well appointed and were massive. The wardrobe being situated in the bathroom is a little odd. The parking is charged at £13 per night so quite pricey. Breakfast good, bar area nice. Staff very friendly and helpful."

"The staff were very friendly and the location was great! We visited during an extreme heat wave and unfortunately it was uncomfortable sleeping. The staff provided a room fan when we requested, but unfortunately the 2nd floor was an oven. This is no fault of the staff or property, it was just an anomaly of the weather."

"Lovely place to stay,staff were very helpful and placed was lovely and clean. Ate at Mollies diner and had a lovelyeal,staff also very helpful and brilliant service,would highly recommend"

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"It is a great price with attached restaurant and bar. However, it is in the middle of no where."

"The staff were very nice and helpful and the breakfast was lovely and there was plenty of it. We didn't get chance to use the pool so can't comment on those facilities but what we could see from the window looked good. There was air conditioning in the restaurant but not in our room so that made the room quite hot and stuffy even with the window open. However, there was a fan in the room and that did help a little. Overall, it's a lovely hotel with staff who couldn't do enough, the decor is a...

"The hotel is in a great location for Cardiff Bay. Unfortunately, I stayed on the hottest days of the year. The room I was allocated on the ground floor did not have any windows that opened, and there seemed to be an aircon/heating unit that wasn’t working; fans were already in the room but didn’t help with the blistering heat and lack of ventilation. There was a portable heater in the room, so I assume there may be an opposite situation in the winter. The staff were really friendly and...

"Clean room, friendly staff, pleasant bar, terrace and breakfast area. I prefer a cup/mug for my tea or coffee, and both days these were sparse, although takeaway cups were available."

"Excellent Breakfast. Unfortunately the extraction fan in the bathroom made a high pitched whistling which was audible even with the door closed. Apparently we were told that it was not possible to turn this off."

"Family room sofa beds were broken advised a double but very small, and dirty. No hot water. The housekeeper was waiting to service the rooms at 9am and breakfast had finished."

"Older property but well maintained. Food was very good; we had both dinner and breakfast."