"Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return"
"Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return"
"Third stay, for new years eve, room very good, fridge, iron and board, safe, tea making facilities, usb ports, hairdryer. Air con was really good, was freezing outside! The beds were so comfy we slept really well. Had the 20% off eve meal and the food was excellent. Staff were lovely, helpful and food was served hot and promptly. Looking forward to our next stay "
"Third stay, for new years eve, room very good, fridge, iron and board, safe, tea making facilities, usb ports, hairdryer. Air con was really good, was freezing outside! The beds were so comfy we slept really well. Had the 20% off eve meal and the food was excellent. Staff were lovely, helpful and food was served hot and promptly. Looking forward to our next stay "
"This was our second visit, and it didn’t fail to impress.
On this occasion we stayed over Christmas, and the hotel was decorated fabulously.
We had a castle feature room which was lovely.
We also ate in the restaurant for dinner, which again was excellent.
Breakfast was also very good.
The staff were all polite and professional, always chatty with a smile on their faces!
Would definitely recommend."
"This was our second visit, and it didn’t fail to impress.
On this occasion we stayed over Christmas, and the hotel was decorated fabulously.
We had a castle feature room which was lovely.
We also ate in the restaurant for dinner, which again was excellent.
Breakfast was also very good.
The staff were all polite and professional, always chatty with a smile on their faces!
Would definitely recommend."
"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting.
The staff were really friendly, professional & welcoming.
The room was a good size and clean and well presented, as was the bathroom.
The bar area was relaxed and had a nice atmosphere.
Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."
"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting.
The staff were really friendly, professional & welcoming.
The room was a good size and clean and well presented, as was the bathroom.
The bar area was relaxed and had a nice atmosphere.
Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."
"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...
"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...
"Hotel is opposite the station. Staff were friendly and efficient, the rooms were quiet and clean and the breakfast was excellent. Would have no hesitation in staying again. "
"Hotel is opposite the station. Staff were friendly and efficient, the rooms were quiet and clean and the breakfast was excellent. Would have no hesitation in staying again. "