Khách sạn Winterset

"Orange juice at breakfast would have been nice."

"Hotel is currently undergoing a remodel, but still in great shape......the staff was beyond helpful and friendly.......the site and room were very clean and comfortable.......will definitely stay there again"

"The room was filthy - stained towels - TV never worked."

"Grandkids loved the indoor pool and jacuzzi (also there's a sauna), and game room. I appreciated the 2 sinks in the room, with one being outside the bathroom. With 4 of us it was so much easier getting ready. Good breakfast, outdoor eating areas and random places to relax and socialize throughout the hotel."

"Very clean, put together classy home like facilities and great furniture choices, would stay again and highly recommend"

"Carpet smells humid, bed was uncomfortably Sheets & pillows were old . Building need maintenance"

"Staff was lovely, we got the best room with the best balcony overlooking the pool area... it was the most private. Loved that! My only issue was that the coffee maker in the room did not work. I tried many times."

"All was good but the pool was being worked on we were not able to use it"

"It was very clean and nice view of the lake and amphitheater. No matter how much air freshener they used, I could smell the smoke from the casino. The walls were very thin."

"Everything is really good except drain the water draining in the bathroom that is all"

"Hotel was under construction but good pool"

"First thing I noticed when I got to my room was someone put a shower cap over the smoke detector. This was obviously done so someone could smoke in the room. There was a ceramic tile on the bathroom floor that was broken and would pop out when stepped on. It was sharp and could easily cut someone’s foot. The TV didn’t work so we had to call for a maintenance guy to try and fix it. He got it working but periodically the tv would disconnect from the cable and turn off. The maintenance man was...

"Our room wasn’t bad, per se. But, we had dirty towels with brown stains on them, and when I mentioned it at checkout the representative said “why didn’t you call if it was a problem, then?” We had gotten to the hotel around midnight and didn’t notice the towels or how dirty the room truly was until the morning when getting ready to leave."

"First hotel I’ve been in where u have to request housekeeping. Receptionist never told us we needed to request housekeeping when we was checking in. So for the 5 days my self and my family was there, our room never got cleaned."

"the staff was helpful"

"We called down to front desk around 7am to request house keeping for sheets and towels. The gal said ok and took our room number. When we arrived back to the room 12 hours later, nothing had been touched! We spoke to the employee on duty at the front desk and she had several excuses and wasn't apologetic. She said in order for us to get fresh towels, we'd have to bring down the dirty ones. Bedding wasn't even mentioned. Back to the room we go and gather up towels and pillow cases. She...

"Check in was easy. The room was clean. The breakfast was nice. However, we were not aware there was a baseball tournament going on. Kids were running up and down the hallway, talking, yelling loudly. The parents seemed to not be bothered. The running continued until midnight. We called downstairs and it then stopped. We've stayed here before and like the location. It is a good place to stay."

"Tru by Hilton is a great value and very nice amenities, just like you would expect from Hilton..."

"What I didn’t like was I woke up to old water on the shower wss told it would be right. It took over 2 hrs. With the way things went it set behind. Pretty badly for the day. Everytime I asked about the situation the manager was never there. Well, he must have been gone the whole time, because for the next 3 days he must not have been there to ask us what our concern was. So even when leaving he wasn’t. I would pass on this one. I guess they don’t care about their guests. I also would give the...

"Rooms were clean, the staff was quick and helpful after a long day of traveling."