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Best Western Plus Moat House Reading

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Plus Moat House Reading

Reception
Deluxe Room, 1 King Bed | Floor plan
Minibar, in-room safe, desk, laptop workspace
Meeting facility
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Parking included
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower) | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Cable/satellite channels
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF

What's nearby

  • Nirvana Spa - 11 min walk - 0.9 km
  • Shinfield Studios - 2 min drive - 3.7 km
  • University of Reading - 4 min drive - 3.1 km
  • Madejski Stadium - 6 min drive - 8.0 km
  • Oracle - 7 min drive - 7.4 km

Getting around

  • Wokingham Winnersh Station - 3 min drive
  • Farnborough (FAB) - 42 min drive

Restaurants

  • ‪Good Companions - ‬3 min drive
  • ‪Sainsbury's Café - ‬3 min drive
  • ‪The Wheelwrights Arms - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Dragonfly Café - ‬5 min drive

About this property

Best Western Plus Moat House Reading

Luxury hotel near Nirvana Spa
At Best Western Plus Moat House Reading, you can look forward to a free daily manager's reception, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, concierge services and a porter/bellboy
Room features
All 129 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Travel cots, daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Whisky Charlie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 26 August and 28 August.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Frequently asked questions

Is Best Western Plus Moat House Reading pet-friendly?

Yes, Best Western Plus Moat House Reading allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Best Western Plus Moat House Reading?

Self-parking is free at this property.

What time is check-in at Best Western Plus Moat House Reading?

Check-in start time: 2 PM; check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Best Western Plus Moat House Reading?

Checkout is at 11 AM. Late checkout is available for GBP 40 (subject to availability).

Where is Best Western Plus Moat House Reading located?

Situated on a river, this luxury hotel is within 1 mile (2 km) of Nirvana Spa and Dinton Pastures Country Park. Shinfield Studios and University of Reading are also within 3 miles (5 km). Wokingham Winnersh Triangle Station is 21 minutes by foot and Earley Station is 30 minutes.

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Best Western Plus Moat House Reading Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 407 reviews
Rating 8 - Good. 156 out of 407 reviews
Rating 6 - Okay. 74 out of 407 reviews
Rating 4 - Poor. 45 out of 407 reviews
Rating 2 - Terrible. 35 out of 407 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice setting and area
Stayed 1 night in Oct 2024

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
friendly reception, big room, decent breakfast old hotel, expensive (visited during Music Festival)
Stayed 3 nights in Aug 2024

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities
Very good value.
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Amenities
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Stayed 1 night in Oct 2024

10/10 Excellent

NAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were excellent and provided valuable information and advice about the hotel and surrounding area. Would stay here again definitely. Many thanks to Rida and Saleema
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel with friendly and professional staff. Tastefully redecorated. Can't wait to experience the new restaurant
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.
Stayed 1 night in Oct 2024

4/10 Poor

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Stayed 1 night in Oct 2024

6/10 Okay

Russell

Liked: Staff & service
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Stayed 1 night in Oct 2024

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities, room comfort
Room was comfortable but cleaning in room and definitely in corridors needs to improve. I stays for 3 days and floors remained
Stayed 3 nights in Aug 2024

6/10 Okay

christine

Liked: Cleanliness, property conditions & facilities
the hotel was very pleasent but unfortunately our room was extremely hot and the floor uneven
Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Disliked: Property conditions & facilities
Our room was musty smelling and there was a giant wooden beam next to the bed with barely any room to walk past without walking into it during the night if you needed to use the bathroom. The bed was soft and small. Not a good stay.
Stayed 1 night in Sep 2024

6/10 Okay

Malcolm

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Moat house

The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips.
Stayed 1 night in Jul 2024

6/10 Okay

Mohammed Junaed

Liked: Staff & service
Disliked: Cleanliness, amenities
Nice and quiet. Pleasant stay however just the cleanliness wasn't up to scratch. Mould on the window curtains and around the bath area.
Stayed 1 night in Jul 2024

8/10 Good

Kim

Liked: Staff & service, room comfort

Large rooms with friendly staff

Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids
Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Should be nice but far from it

Theres rubbish tipped all outside the hotel, the room had staines on the floor and the bed was awful.
Stayed 1 night in Jul 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People smoking outside windows until 1am, car park flooded to get to my vehicle on leaving. Someone took a number 2 in the hallway of hotel outside rooms and this was left there for considerable time. Guessing this hotel is being used to house immigrants/probation adults.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lindsay

Disliked: Cleanliness, property conditions & facilities

Black Mould on the Walls!

BLACK MOULD ALL OVER THE WALLS! Glasses not cleaned. Terrible stay.
Stayed 1 night in Sep 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
I was upgraded to an executive room . Toilet dirty , lumps of hair in bath plug hole , stained carpets dirty cups and spoons overall filthy
Stayed 1 night in Jul 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom had mould and no hot water. There was damp everywhere. I even had to go back to the reception to get teabags as there wasn’t any in the room at all.
Stayed 1 night in Sep 2024

2/10 Terrible

Vicky

Disliked: Cleanliness, amenities, property conditions & facilities
The worst place I have ever stayed, dirty, disgusting, smelly. Marks on carpets and broken drawers. Skylight window so dirty couldn’t see through it.
Stayed 2 nights in Sep 2024

2/10 Terrible

Wayne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was shut and no longer being used as a hotel..... Well done Expedia for letting me know......
Stayed 3 nights in Aug 2022

6/10 Okay

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities
This used to be a good hotel. On the day I visited the hotel was not providing lunch nor dinner – this is amazing for a best western hotel and not as advertised. In my room, the television did not show BBC, and neither of the bedside lamps were working In my room
Stayed 1 night in Aug 2024

2/10 Terrible

I

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dire

Mould infested. Do not use their iron unless want clothes ruined. Do not be fooled by 'new' lobby and bar. Rooms are mould infested and not decorated in last 20 years
Stayed 1 night in Sep 2024