Search Hotels Near York Hall Leisure Centre, London

"Great experience"

"Not enough lifts for the size of the hotel. At busy time"

"I booked an accessible room. I have no idea how the room i stayed in could ever have been considered accessible. The room was way too small for easy manoeuvring of a wheelchair and there was a step up to the tiny bathroom. There were no grab rails or other accessible assistants in the room. Also, there were loafs of ants in my room. Before i checked in, i got a message saying my card payment had failed and my booking would be cancelled. That was very stressful and a bit of an overreaction. On the plus side, staff were friendly and very helpful. The hotel is very reasonably priced and in a decent location."

"Very comfortable room. The bed and pillows were excellent. The amenities in the bathroom and room were perfect. Nice welcome chocolate on arrival. The breakfast was good (but nothing crazy). Staff could be kinder and try to at least smile (both reception and breakfast stuff were not very welcoming)."

"Fantastic hotel"

"Nice hotel. The rooms were a little bit small, but it was in the right location near many tourist attractions. The staff was awesome. Definitely stay at this hotel if I ever came back again."

"The room was generally clean, but some of the lights did not work, so we only had the small lights around the room. The room was very noisy. It was like every time a toilet is flushed, it comes into the room."

"Although a great location and good value for money I was bitterly disappointed at the ibis London City hotel. The reception staff on the night shifts were extremely unprofessional, chaotic and quite rude. Hema particularly was exceptionally rude. The staff gave my colleague a key to my room which was totally unacceptable for any hotel to do and my colleague walked into my room late at night. Fortunately it was a colleague of mine and not a random person but extremely poor. The night security manager was also extremely unprofessional and made you feel uncomfortable coming into the hotel any time they were working in reception. Extremely poor level of service! "

"At check in no info was provided for breakfast. Welcome voucher was given for complimentary soft drinks but no staff was in lounge for serving."