"Bed settee, very uncomfortable, especially for such a new hotel, had to book as no twin rooms left, most uncomfortable night, had to sleep on pillows !!"
"Bed settee, very uncomfortable, especially for such a new hotel, had to book as no twin rooms left, most uncomfortable night, had to sleep on pillows !!"
"Arrived late at night for early morning flight. Staff attentive and helpful. Didn't use any other facilities so unable to review those but the room was comfortable and clean. "
"Arrived late at night for early morning flight. Staff attentive and helpful. Didn't use any other facilities so unable to review those but the room was comfortable and clean. "
"Great Location, Very clean and well maintained. Staff was great. We enjoyed a complimentary wine and cheese buffet, which was very nice. The rooms are purposefully very small but extremely well thought out and well appointed. "
"Great Location, Very clean and well maintained. Staff was great. We enjoyed a complimentary wine and cheese buffet, which was very nice. The rooms are purposefully very small but extremely well thought out and well appointed. "
"Very friendly welcome and lovely clean and comfy room. Staff were very accommodating, especially Brenda & Gwen on reception and the young man serving at the bar. Would definitely use again on another visit to Wales. "
"Very friendly welcome and lovely clean and comfy room. Staff were very accommodating, especially Brenda & Gwen on reception and the young man serving at the bar. Would definitely use again on another visit to Wales. "
"Hotel was nice and staff were friendly. The spa was closed (main reason for booking) and only found out during check in, however we able to use the spa facilities at their neighbor hotel at The Celtic Manor Resort, which is a gorgeous resort and we got to use the facilities on check in day and after check out too! Was a nice weekend overall."
"Hotel was nice and staff were friendly. The spa was closed (main reason for booking) and only found out during check in, however we able to use the spa facilities at their neighbor hotel at The Celtic Manor Resort, which is a gorgeous resort and we got to use the facilities on check in day and after check out too! Was a nice weekend overall."
"The room needs updating. We were put in the gloomy below road basement ( maybe because we had a lower price through expedia?) The receptionist on arrival was not welcoming & curt. Breakfast was good as was the waiting service there. "
"The room needs updating. We were put in the gloomy below road basement ( maybe because we had a lower price through expedia?) The receptionist on arrival was not welcoming & curt. Breakfast was good as was the waiting service there. "
"The room in the lodge was clean and comfortable. It is a little worn in places, but everything worked. The room was a little small, like a caravan bedroom, but fine for us. The staff were all very friendly and helpful, the food was nice. There was just continental breakfast to choose from in the morning, but there was plenty and it was nice food. We ate in the restaurant twice, the food was lovely, enough choices and definately value for money compared to others in the local area. Especially...
"The room in the lodge was clean and comfortable. It is a little worn in places, but everything worked. The room was a little small, like a caravan bedroom, but fine for us. The staff were all very friendly and helpful, the food was nice. There was just continental breakfast to choose from in the morning, but there was plenty and it was nice food. We ate in the restaurant twice, the food was lovely, enough choices and definately value for money compared to others in the local area. Especially...
"The staff were very nice and had no issues with them, the surrounding area was great, plenty of shops and things to explore.
The Hotel needs a fair amount of work to bring it up, the room although clean needs redecorating, scuffed torn wallpaper, chipped furniture, cracked tiles are not a good look. The room is next to the town centre but it was very noisy so we hardly slept, two beds were pushed together and they were very uncomfortable, one dipped to one side when you laid on it.
The food was...
"The staff were very nice and had no issues with them, the surrounding area was great, plenty of shops and things to explore.
The Hotel needs a fair amount of work to bring it up, the room although clean needs redecorating, scuffed torn wallpaper, chipped furniture, cracked tiles are not a good look. The room is next to the town centre but it was very noisy so we hardly slept, two beds were pushed together and they were very uncomfortable, one dipped to one side when you laid on it.
The food was...
"They put me into the top of the building up 4 flights of stairs in a room with no radiator BUT a fan from Argos approx 10 in tall was the only form of Heat =ABSOLUTE PATHETIC !"
"They put me into the top of the building up 4 flights of stairs in a room with no radiator BUT a fan from Argos approx 10 in tall was the only form of Heat =ABSOLUTE PATHETIC !"
"The carpets were very stained and the furniture was dated, but the room and the bathroom were clean, the bed was very comfortable. All the staff Clare, Flo and Judith were really helpful with checking in and any questions I had."
"The carpets were very stained and the furniture was dated, but the room and the bathroom were clean, the bed was very comfortable. All the staff Clare, Flo and Judith were really helpful with checking in and any questions I had."
"We had travelled about 190 miles for a wedding, arriving about 12:30 and looking for suitable facilities to change in, only to be offered the use of the disabled toilet. Far from ideal, but we managed.
The room like the hotel looked dated, with only 1 packet of biscuits for the 2 of us, only bathroom amenities was a small round of hand soap, a pump dispenser of soap and shampoo over the bath, and the shower wasn't up to much either. The location and views were really nice. "
"We had travelled about 190 miles for a wedding, arriving about 12:30 and looking for suitable facilities to change in, only to be offered the use of the disabled toilet. Far from ideal, but we managed.
The room like the hotel looked dated, with only 1 packet of biscuits for the 2 of us, only bathroom amenities was a small round of hand soap, a pump dispenser of soap and shampoo over the bath, and the shower wasn't up to much either. The location and views were really nice. "
"It's within 10 minute walking distance to centre of town. There is an ok but overpriced Indian restaurant, but setting for food. Big Sainsbury's nearby. Property is standard HI Express, clean, ok breakfast. Only real criticism is having stayed at HI Express a lot over the past 5 months in different places for work, would be good if they could vary the breakfast a bit."
"It's within 10 minute walking distance to centre of town. There is an ok but overpriced Indian restaurant, but setting for food. Big Sainsbury's nearby. Property is standard HI Express, clean, ok breakfast. Only real criticism is having stayed at HI Express a lot over the past 5 months in different places for work, would be good if they could vary the breakfast a bit."