Compare and book 3 Star hotels in Santa Elena, Monteverde

"I really needed a room change , there were three of us and the beds were not big enough, the staff were abrupt and did not really try to accommodate us so that there were three beds for us to use or even a rollaway bed, the rooms are very tiny and there is no place to sit down in the room only a couple of chairs outside, there is no refrigerator , so no ability to keep drinks cold. My recommendation is to stay someplace else and visit. I had booked it for 4 nights and no refund was given, we left the next morning "

"Great location, there are even a few sloths known to frequent the trees near the hotel and parking lot. Staff was incredibly friendly and kind. Rooms were spacious and would recommend getting one with a volcano view for the balcony. I would definitely stay here again."

"We left after only one night because the bugs in the room were so bad we got eaten alive. Holes in the screens allowed large beetles into the room and the biting insects were so bad I couldn’t read on my tablet because it attracted the biting insects and my hands the next day were swollen with insect bites. No mosquito nets or fans were in the room to help so we suffered all night and were horribly bit up by the morning. In addition the room door did not stay adequately closed and we had to lodge a sunscreen tube into the crack to stop it from banging all night long. The towels and blankets were frayed and dingy, making me think some of our bites were bed bugs. we did not use the shower because it was so filthy. When we approached the owner about the bugs he was beyond rude, attempted to gaslight us into making it our problem and we received no refund for the additional days we couldn’t stay there. The bad food, and hard beds are hardly worth mentioning compared to the rest of the unpleasantness that was our experience here. I have traveled the world and this was by far my worst hotel experience. "