Compare and book 4 Star hotels in Billington, Clitheroe

"This seemed like a nice hotel with a lot of room choices. It was a bit of a maze. The staff were very good and helpful. Some of the food was way over priced. I ordered the butterfly chicken breast, which was £19.95 and all that turned up was a chicken breast, a small portion of warm fries, 1/2 a tomato and 1/2 a charred onion. A bigger bowl of chips on the menu was £5.95, making the chicken, tomato and onion £15! The staff were very good however and understood. They sorted me out a replacement meal. They admitted that they often felt embarrased when they deliver food to customers as they know it's not very good value for money. I blame the hotel chain for setting the prices and I know there isn't much the staff can do about it. As I say, they were very good with handling and resolving my complaint."

"Clean room. All staff were very helpful and friendly. Excellent amenities but unfortunately did not have time to enjoy them. Perhaps next time."

"The spa area felt quite cold particularly around the pool so not very conducive to relaxing on the sun beds. The temperature of the pool was quite cool. Best to go in before using any of the thermal journey! Rooms starting to need redecorating in places and my air conditioning unit in Room 313 was leaking water onto the carpet below. Breakfast choice was really good and food was hot. WiFi was very good. Plenty of free parking at the hotel"

"Spa and thermal experience were excellent, staff very friendly and helpful, afternoon tea was delicious. Also had evening meal and breakfast both of which were very good Great stay."

"Stayed for work. facilities ok. Information said the gym opened at 5am so I set an alarm for a workout to find out the gym was shut. This should have been explained at check in. "

"We had 3 nights here and really enjoyed ourselves We made the most of the lovely pool. Had 4 swims in the 4days… the leisure staff were always so helpful and friendly. Very impressed with that and their happy attitudes. We enjoyed the 5*breakfast and ate in the restaurant twice in the evenings. The food was excellent and lots of choice. The staff were super helpful and efficient. Our room was serviced by excellent staff and one particular member really stood out to make our stay comfortable (Simran) … she was consistently super happy and helpful each day. Overall, we had a great stay and enjoyed all the places of much interest close by. Don’t miss Skipton Castle, Grassington, Haworth amongst just a few places. We didn’t get to experience the new restaurant but hope to visit again in the future. "

"Spa was not relaxing and staff were rude"

"Lovely hotel and extremely clean. We were in the club house room which is in a separate building from the main hotel. The room was very clean and modern. My only complaint was there were 2 small bottles of water put out for us like most hotels do but they were half full and the seals were broken so were not new. Also they provide fresh milk in a fridge in the reception area which is really nice but the one I had which was well in date was sour so I think the fridge was not cold enough. Also the ice machine was not working. I did mention this to the reception and it was all rectified immediately. Also the hand wash and shower gel bottles in our room were empty but I brought my own so that was fine. I would suggest that housekeeping do a more thorough check on these things in the future as it is little things like this that can let a lovely hotel like this down. We had an evening meal and breakfast and both were delicious and excellent staff. Although we had a few small problems we would definitely stay here again as the standard is very high. "