Compare and book 4 Star hotels in Bury St Edmunds, England

"Excellent property. Great location and had thought of everything for young families "

"Lovely, clean room, comfortable bed and friendly staff. Parking was available under the building &, with a bus stop just across the road, access to the city centre was easy. We had breakfast on our last morning which was fresh & had everything we wanted."

"Room was clean and had everything we needed. Greta location with easy and direct links to the city via the P&R"

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "

"St"

"This was a short break for My wife and daughter as a treat. The staff were not engaged at all and the service at breakfast each day was very poor. They had to ask for bowls for cereal and the pastries had run out mid way through service and had to get more prepared. Staff were not visible and tables left for long periods of time before eventually being cleared. They seemed very uninterested in making the stay a pleasure for the guests. The one main dinner they had was adequate but not good. The swimming pool changing rooms were not clean with toilets out of order and the smell of drains, towels very thin. No shampoo in the rooms and curtains that didn't drawer easily. Towel rail was stained and looked old. The general condition of the room and hotel in general was poor. I booked a deluxe room but it didn't look very deluxe. It seemed like they were constantly penny pinching and suggested the resort is under serious financial pressure. The mud treatment they booked was not worth it as the mud product was too dry and didn't spread across the skin. Most ended up on the floor as it dropped off. All in all it was not the treat I hoped to give my wife and daughter and I am disappointed to have used my one key cash on it."

"No aircon controller in room, if it required changes someone had to come up and make the adjustment via a remote they brought with them and took it again when they left, so either you suffered a too hot or too cold room "

"We always enjoy our stays at this lovely hotel. The staff, especially the concierge, are always 100%."

"Staff were very welcoming, room was lovely and ready when we arrived. Hotel staff were very attentive and accommodating 😊"