Compare and book 4 Star hotels in East Cowes, Isle of Wight

"This was my second stay, the room was missing the usual shower cap and the bath shower gel bottle was empty, the guide button on the tv didnt work either. Carpet by the bed was Threadbare, breakfast i feel could be a bit better, only fried eggs out, maybe put scrambled too for people who want a more healthy choice, that said its such a peaceful hotel, didnt hear any noise and bed is super comfy!!"

"excellent"

"Great breakfast, plenty of choice, well located and convenient parking."

"The room was nice, ive stayed before and the standards vary. But overall a lovely stay with a nice pool, jacuzzi and sauna for free with the stay. Free parking and comfy beds. "

"Easy check in with help on hand, room was nice, comfortable and had a great TV. Dinner was fine, bar staff friendly and breakfast perfect. Car park gets busy with Gym users, but found a space easily enough."

"Perfect for what I needed during a business trip"

"Quick checkin, friendly staff and very nice breakfast. Plenty to choose from at the breakfast buffet. It was a perfect spot to stay overnight before catching a cruise from Southampton. Shopping center and many restaurants within walking distance too."

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer care during our initial phone call left a negative first impression. Overall, the hotel itself was fine, but better communication and understanding in situations like this would really improve the customer experience."

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