"What is unique about this property is convenience when flying into Newark and the parking options with your stay in the hotel. Any situation you can think of combining a flight, hotel and a car, they can, and will, accommodate. Then their shuttle service is excellent and right on time, every time in my experience. So a hotel that understands travel and makes it work for you, your flight and your car."
"What is unique about this property is convenience when flying into Newark and the parking options with your stay in the hotel. Any situation you can think of combining a flight, hotel and a car, they can, and will, accommodate. Then their shuttle service is excellent and right on time, every time in my experience. So a hotel that understands travel and makes it work for you, your flight and your car."
"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."
"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."
"The room was dirty and so small.
The central AC was broken so they had to install a window unit that was extremely loud at night. Had another reservation in the future that I have now cancelled.
The staff, restaurant and location were nice."
"The room was dirty and so small.
The central AC was broken so they had to install a window unit that was extremely loud at night. Had another reservation in the future that I have now cancelled.
The staff, restaurant and location were nice."
"Very clean and friendly staff. Kay at the front desk was very sweet and helpful! Great location if you are planning to be in the Financial District. I selected a room with a city view on Expedia, but it's a side view only because the One New York Plaza building is right in front of the hotel. They moved me to a room with a Water view, which was great and very appreciated, but there is still the building blocking the view, it's a side view as well. All in all, a very nice hotel. Beds were super...
"Very clean and friendly staff. Kay at the front desk was very sweet and helpful! Great location if you are planning to be in the Financial District. I selected a room with a city view on Expedia, but it's a side view only because the One New York Plaza building is right in front of the hotel. They moved me to a room with a Water view, which was great and very appreciated, but there is still the building blocking the view, it's a side view as well. All in all, a very nice hotel. Beds were super...
"Food from room service restaurant was both soggy and hard as hell French fries. I nearly felt like I broke a tooth. Please do yourself a favor and just order deliver mind."
"Food from room service restaurant was both soggy and hard as hell French fries. I nearly felt like I broke a tooth. Please do yourself a favor and just order deliver mind."
"When we checked in, we were informed that we had extra rooms due to staff incorrectly extending our stay by adding new reservations verses just changing it. Never received emails for extra rooms. That meant we had extra charges on our CC. Took a bit to get it corrected but finally was.
The biggest problem was that we got stuck in an elevator on the 15 floor on the way to the roof top bar. The alarm and call button did not work. Banged on the elevator door and no one heard us. Finally...
"When we checked in, we were informed that we had extra rooms due to staff incorrectly extending our stay by adding new reservations verses just changing it. Never received emails for extra rooms. That meant we had extra charges on our CC. Took a bit to get it corrected but finally was.
The biggest problem was that we got stuck in an elevator on the 15 floor on the way to the roof top bar. The alarm and call button did not work. Banged on the elevator door and no one heard us. Finally...
"No coffee machine in the room, very low amenities only body wash and shampoo from a fixed bottle.
This hotel used to be the Mondrian and now it is a very low cost hotel at the same prices of the Mondrian.
The coffee downstairs is $8 for a machine version, there is no breakfast available on weekends only brunch starting at 9am.
At that price point there are many hotels with better facilities. amenities and experience."
"No coffee machine in the room, very low amenities only body wash and shampoo from a fixed bottle.
This hotel used to be the Mondrian and now it is a very low cost hotel at the same prices of the Mondrian.
The coffee downstairs is $8 for a machine version, there is no breakfast available on weekends only brunch starting at 9am.
At that price point there are many hotels with better facilities. amenities and experience."
"The room was a good size with a nice bathroom - all very clean and comfortable. The breakfast was good but the restaurant is fairly small and so it can get very busy. Staff were very helpful and made me feel very welcome. The only slight issue was with the lift - it’s a fairly busy hotel with 40+ floors and just 3 lifts. This did mean a fair amount of waiting on lifts but I guess it can’t be helped given the size of the building. All in all - a good stay. Would recommend."
"The room was a good size with a nice bathroom - all very clean and comfortable. The breakfast was good but the restaurant is fairly small and so it can get very busy. Staff were very helpful and made me feel very welcome. The only slight issue was with the lift - it’s a fairly busy hotel with 40+ floors and just 3 lifts. This did mean a fair amount of waiting on lifts but I guess it can’t be helped given the size of the building. All in all - a good stay. Would recommend."
"Great stay overall at The Roxy in Tribeca. The location is a major highlight—about a 5-minute walk to the train and an easy 15-minute walk to both SoHo and the West Village, which made getting around really convenient.
The room felt spacious by New York standards, and the bed was incredibly comfortable with soft, cushy white pillows. The shower was solid—clean with medium water pressure, nothing luxurious but definitely did the job well.
A couple of downsides: I asked for bathrobes and they...
"Great stay overall at The Roxy in Tribeca. The location is a major highlight—about a 5-minute walk to the train and an easy 15-minute walk to both SoHo and the West Village, which made getting around really convenient.
The room felt spacious by New York standards, and the bed was incredibly comfortable with soft, cushy white pillows. The shower was solid—clean with medium water pressure, nothing luxurious but definitely did the job well.
A couple of downsides: I asked for bathrobes and they...
"The front desk & manager were very friendly & helpful during our check-in. Our room was a double queen which was extremely spacious including the oversized bathroom with a tub/shower combo & a stand alone shower. The only bad side, if any, was the size of the tv. It was too small for me to see from the bed. Besides that the room & lighting were perfect. We had breakfast downstairs & the menu was perfect along with the food & ervice. I will return."
"The front desk & manager were very friendly & helpful during our check-in. Our room was a double queen which was extremely spacious including the oversized bathroom with a tub/shower combo & a stand alone shower. The only bad side, if any, was the size of the tv. It was too small for me to see from the bed. Besides that the room & lighting were perfect. We had breakfast downstairs & the menu was perfect along with the food & ervice. I will return."
"Everyone was great. We spoke to the staff at the front desk every day for advice or suggestions on where and how to get to places. They always took time to smile and answer our questions. Great personalities! "
"Everyone was great. We spoke to the staff at the front desk every day for advice or suggestions on where and how to get to places. They always took time to smile and answer our questions. Great personalities! "