Compare and book 4 Star hotels in Portmellon, St Austell

"Undergoing a refurbishment but its an absolutely gorgeous hotel. Some money being poured into it though. Lovely rooms and public areas and the breakfast was brilliant. Staff all very friendly and professional. Will definitely return."

"Expensive room as we wanted a sun balcony - the sun area was in poor condition with weeds around the area and old seagull poo across the furniture. There is obviously plant machinery under the room for the spa so we were sat with that droaning and vibrating which isn’t exactly relaxing Staff in the bar and general food was excellent and enjoyed our evening in the main hotel. Next morning we wanted to have breakfast, check out early to give the room back and then spend some time in the Spa but the pool was full and we were left with a choice of waiting in the car until potentially some became available (already a queue of 3 groups waiting) or just leave and find something else to do. Sadly we chose the latter so our hotel/spa stay left us with no access to the spa facilities. Really poor and much better choice at other hotels in the SW which is a shame as we had been looking forward to visiting here "

"Good stay. Staff were friendly. Room was comfortable, bathroom clean (great shower). Beautiful views of the bay. Easy walk into town."

"All just ok. Staff great"

"Clean room, comfortable bed, nice staff, "

"Despite being a dog-friendly hotel, it was clean. There were also no hairs whatsoever under rhe bedsheets on arrival. There was some wear and tear, such as a broken bedside table drawer which had been glued together poorly, some wear and tear in the bathroom, on wardrobes. The view over the sea was lovely, and the room was enormous (2 bunk beds and a king bed - sleep 6 room, we went as a couple with 2 young children). The room was quite quiet, it was warm. The hotel was very childfriendly for younger children, with multiple kids movies showing at the little cinema (we did not go as we have our own home projector setup and had seen all the movies showing), the pool looked nice, and there was a soft play area, plus some free games and paid pool table (£1/play). The breakfast food was okay, the vegan burger at the restaurant was nice. There's a lovely ice-cream shop not far - called Freddo's - it's a short 5 min drive/ 20 min walk on a nice weather day, with a very pleasant staff and delicious cornish ice creams. ChatGPT reccomended we go there and it didn't disappoint, and I make my own ice cream at home. I'd happily stay at this hotel again, despite not owning a dog, nor wanting to, so don't be put off by dogs, because Newquay in general is extremely dog-friendly anyway and you'll see loads everywhere. "

"We have visited before this was another return to a lovely comfortable hotel , parking is straightforward and not far from reception, staff are always helpful and happy ,room and amenities in the room were spot on ,will be visiting again.."

"Cooked breakfast good, continental breakfast limited choice. Service a bit slow. Room excellent, coffee machine a bonus, biscuits, coffee etc always replenished each day. Parking plentiful location good, very easy to travel to other locations in the county. "

"All the staff were very helpful and friendly from reception to spa to waiting staff, could not fault them. Also the food was really good, we ate in the more relaxed restaurant one night and it was lovely. Breakfast was always fresh and varied. We used the pool and spa but didn’t have any treatments. The area was always clean and well looked after and the pool was lovely and warm!"