"Booked a room with a sofa bed because we were 3 traveller but upon checking in we weren’t given one. When I asked why we didn’t get what we booked I was told cause I didn’t ask for one and that 2 people can share a bed!?! They didn’t offer a room change or and upgrade and when I asked for this I was told no. The carpets throughout the hotel were in terrible condition…very stained and lifting up. It looked like a murder scene. The bathrooms had no vents so the room and the hotel halls were very...
"Booked a room with a sofa bed because we were 3 traveller but upon checking in we weren’t given one. When I asked why we didn’t get what we booked I was told cause I didn’t ask for one and that 2 people can share a bed!?! They didn’t offer a room change or and upgrade and when I asked for this I was told no. The carpets throughout the hotel were in terrible condition…very stained and lifting up. It looked like a murder scene. The bathrooms had no vents so the room and the hotel halls were very...
"Lovely and helpful front staff. Can't beat the location for convenience to the airport - in sight and just a ten minute walk though there is also a free shuttle that runs frequently. Also a convenient bus stop out front for a bus that takes you right into the city for touring (~15 minute bus ride).
Had room service from the hotel restaurant - excellent. Very nice hotel worker delivered the food (he had also lived for a while in my own hometown - Boston, MA!)"
"Lovely and helpful front staff. Can't beat the location for convenience to the airport - in sight and just a ten minute walk though there is also a free shuttle that runs frequently. Also a convenient bus stop out front for a bus that takes you right into the city for touring (~15 minute bus ride).
Had room service from the hotel restaurant - excellent. Very nice hotel worker delivered the food (he had also lived for a while in my own hometown - Boston, MA!)"
"Hotel was nice and room was spacious and clean, we noticed that the bar area was quiet and no one in the restaurant, mybe they could do some offers on food to entice customers in also if it had some entertainment in the bar we might have stayed in, only gripe I have is having to pay for parking in a hotel that should be free, "
"Hotel was nice and room was spacious and clean, we noticed that the bar area was quiet and no one in the restaurant, mybe they could do some offers on food to entice customers in also if it had some entertainment in the bar we might have stayed in, only gripe I have is having to pay for parking in a hotel that should be free, "
"Wonderful location. Made everything so easy. Our only complaint is that parking was additional cost. This didn't seem to be the case everywhere, and there was plenty of parking to be had. Honestly, I'd rather have the parking cost built into the cost of the room than feeling like I'm being nickel and dimed by having to pay extra for parking. But everything else was fantastic."
"Wonderful location. Made everything so easy. Our only complaint is that parking was additional cost. This didn't seem to be the case everywhere, and there was plenty of parking to be had. Honestly, I'd rather have the parking cost built into the cost of the room than feeling like I'm being nickel and dimed by having to pay extra for parking. But everything else was fantastic."
"My daughter and I stayed here for a week during the Easter holidays. It was the perfect location for exploring the surrounding area and visiting the likes of Loch Looking and the Trossachs, Stirling and Falkirk."
"My daughter and I stayed here for a week during the Easter holidays. It was the perfect location for exploring the surrounding area and visiting the likes of Loch Looking and the Trossachs, Stirling and Falkirk."
"The grounds are beautiful and historic and when we drove up I had high expectations for the interior. I would not consider it anywhere near a 4 star hotel. The room was in a poor state, and paint was chipping from every surface, and the carpet was split down the center of the room creating a crater, in addition to being frayed and shredded. The interior design hasn’t been updated in quite some time, and the pictures online are misleading. The staff was polite and helpful and the hotel has major...
"The grounds are beautiful and historic and when we drove up I had high expectations for the interior. I would not consider it anywhere near a 4 star hotel. The room was in a poor state, and paint was chipping from every surface, and the carpet was split down the center of the room creating a crater, in addition to being frayed and shredded. The interior design hasn’t been updated in quite some time, and the pictures online are misleading. The staff was polite and helpful and the hotel has major...
"It is convenient to park your car at this inn. Highland Gate is not the inn but the the restaurant. The Highland Gate restaurant and Marton's Inn are in two separate buildings. The inn's outside apearance and inside conditions are quite mediocre: carpet in the hallway looks dirty at every entrance to the room; there is no rack or shelve for suitcases though the room size is decent; the bathroom has a peculiar smell (not stinky but unpleasant to me), and the double bed (made of two single beds)...
"It is convenient to park your car at this inn. Highland Gate is not the inn but the the restaurant. The Highland Gate restaurant and Marton's Inn are in two separate buildings. The inn's outside apearance and inside conditions are quite mediocre: carpet in the hallway looks dirty at every entrance to the room; there is no rack or shelve for suitcases though the room size is decent; the bathroom has a peculiar smell (not stinky but unpleasant to me), and the double bed (made of two single beds)...
"Check in was great. The hotel is beautiful and great location. But our toilet didn’t work and when I called I was told that the maintenance guy was on holiday. With no resolution offered until I insisted that we really needed a working toilet. Then we were moved to another room and the rest of the stay was great. It was just a bit off putting that it sounded like we were expected to be fine with a non working bathroom"
"Check in was great. The hotel is beautiful and great location. But our toilet didn’t work and when I called I was told that the maintenance guy was on holiday. With no resolution offered until I insisted that we really needed a working toilet. Then we were moved to another room and the rest of the stay was great. It was just a bit off putting that it sounded like we were expected to be fine with a non working bathroom"
"The room was clean but the shower did not work very well. The breakfasts were good but not impressed by the bar and restaurant. Food was cold and less than average quality, staff were too busy doing stuff to be able to focus on the customers. The wi-fi was non-existent not helped by poor mobile signal. Not good value for money so not likely to stay again."
"The room was clean but the shower did not work very well. The breakfasts were good but not impressed by the bar and restaurant. Food was cold and less than average quality, staff were too busy doing stuff to be able to focus on the customers. The wi-fi was non-existent not helped by poor mobile signal. Not good value for money so not likely to stay again."
"Great little oasis by the airport. Chose this based on closeness to the airport for leaving the next day, only 5-10 min. Great location, quiet, and the grounds around were very nice. Easy parking on-site. Rooms were very nice and clean. Only issue is there is no lift and had to use stairs. Restaurant was very nice and breakfast was good. If you like wine, they have a great selection. Nice place, would highly recommend."
"Great little oasis by the airport. Chose this based on closeness to the airport for leaving the next day, only 5-10 min. Great location, quiet, and the grounds around were very nice. Easy parking on-site. Rooms were very nice and clean. Only issue is there is no lift and had to use stairs. Restaurant was very nice and breakfast was good. If you like wine, they have a great selection. Nice place, would highly recommend."
"The hotel is charming on the outside. The interior is more of a standard hotel, a bit tired/dated in some respects. But it was clean, the room was comfortable & the bathroom was large and updated. It was convenient having a restaurant/bar on the premises and it was walkable to a restaurant nearby - Salatinos.
What was unexpected and fantastic was the large and bright swimming pool, with sauna & steam. Really enjoyed that!"
"The hotel is charming on the outside. The interior is more of a standard hotel, a bit tired/dated in some respects. But it was clean, the room was comfortable & the bathroom was large and updated. It was convenient having a restaurant/bar on the premises and it was walkable to a restaurant nearby - Salatinos.
What was unexpected and fantastic was the large and bright swimming pool, with sauna & steam. Really enjoyed that!"