"First class as always, this is our fourth visit and we are already planning our next one.
From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite.
We had a visit to the Spa, where the beautiful Lilly...
"First class as always, this is our fourth visit and we are already planning our next one.
From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite.
We had a visit to the Spa, where the beautiful Lilly...
"Our room was cold, we were woken during night by the cold. We could not adjust the Aircon to make the room warmer, very disappointing.
Asked to leave dining room at 10pm and take our coffees through to reception area, a little early.
A little disappointing."
"Our room was cold, we were woken during night by the cold. We could not adjust the Aircon to make the room warmer, very disappointing.
Asked to leave dining room at 10pm and take our coffees through to reception area, a little early.
A little disappointing."
"Good vicinity
Very pleasant helpful staff
Accomodation very good
Good bar
For a 4star hotel I would expect restaurant to be open at night - don't want to eat in a bar
Need to look at H&S with showers. Have epilepsy - cannot have a bath. To climb over bath side with no grab handles is not a good idea. Difficult to get the shower working at an acceptable temp. Should have a walk in shower"
"Good vicinity
Very pleasant helpful staff
Accomodation very good
Good bar
For a 4star hotel I would expect restaurant to be open at night - don't want to eat in a bar
Need to look at H&S with showers. Have epilepsy - cannot have a bath. To climb over bath side with no grab handles is not a good idea. Difficult to get the shower working at an acceptable temp. Should have a walk in shower"
"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."
"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."
"Super helpful staff at check in who helped sort a problem that I created ! But they were kind and nothing g was too much trouble to sort. Same with staff in bar and restaurant. Comfy room and great breakfast. Would definitely stay again."
"Super helpful staff at check in who helped sort a problem that I created ! But they were kind and nothing g was too much trouble to sort. Same with staff in bar and restaurant. Comfy room and great breakfast. Would definitely stay again."
"This hotel though it has lovely rooms, but is not suitable for any one with mobility issues. The rooms are on the the second floor without lifts. Breakfast was good in quality and choice. Car parking was limited and the spacing tight."
"This hotel though it has lovely rooms, but is not suitable for any one with mobility issues. The rooms are on the the second floor without lifts. Breakfast was good in quality and choice. Car parking was limited and the spacing tight."
"Beautiful period property with tall ceilings and all the usual lovely period features. Friendly, helpful staff. Hearty breakfast buffet every morning and evening meals were also very tasty. Stayed in an Executive Room which was very spacious, warm and well kitted out. Biscuits, coffee bags, tea and hot chocolate plus bottle wated provided in the rooms. Fast and efficient check-in and check-out. Would be very pleased to stay again if in the area.
Thank you."
"Beautiful period property with tall ceilings and all the usual lovely period features. Friendly, helpful staff. Hearty breakfast buffet every morning and evening meals were also very tasty. Stayed in an Executive Room which was very spacious, warm and well kitted out. Biscuits, coffee bags, tea and hot chocolate plus bottle wated provided in the rooms. Fast and efficient check-in and check-out. Would be very pleased to stay again if in the area.
Thank you."
"Quirky decor, comfortable room with great facilities. Breakfast was excellent, great choice, cooked to order and filled us up all day! Had sandwiches off lunch menu which were great value for money. Also ate in the restaurant at night, brilliant service and superb food. Hotel very convenient for walking to beach. Would highly recommend walking along the valley, lovely scenery. Just one small negative, our room overlooked hotel carpark and small narrow lane. The lane was used for deliveries and...
"Quirky decor, comfortable room with great facilities. Breakfast was excellent, great choice, cooked to order and filled us up all day! Had sandwiches off lunch menu which were great value for money. Also ate in the restaurant at night, brilliant service and superb food. Hotel very convenient for walking to beach. Would highly recommend walking along the valley, lovely scenery. Just one small negative, our room overlooked hotel carpark and small narrow lane. The lane was used for deliveries and...
"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...
"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...
"Comfy room, generous towels.
Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service.
There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...
"Comfy room, generous towels.
Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service.
There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...
"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."
"Lovely hotel. Immaculately clean and decorated. Our room was spacious with a comfortable bed and good bathroom. Breakfast was plentiful and of a good standard. Ample parking and well located. Efficient and friendly staff. Highly recommend this property."
"Farnley Tower is a very attractive building in a lovely location, easily walkable (but be aware that Durham is VERY hilly) to and from the city centre, the cathedral, and the castle/university campus.
I’ll say up front that we are somewhat more critical than most because we travel full time. This stay was the second-last in 5 months of continuous travel, and we’d had many, many excellent stays against which to compare it.
Our first impression was that Farnley was lovely, but unloved. The...
"Farnley Tower is a very attractive building in a lovely location, easily walkable (but be aware that Durham is VERY hilly) to and from the city centre, the cathedral, and the castle/university campus.
I’ll say up front that we are somewhat more critical than most because we travel full time. This stay was the second-last in 5 months of continuous travel, and we’d had many, many excellent stays against which to compare it.
Our first impression was that Farnley was lovely, but unloved. The...
"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."
"Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided."
"The food was excellent and the potions enormous.
It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham.
Most of the staff very friendly a couple not so but didn’t spoil our stay"
"The food was excellent and the potions enormous.
It was rather remote so you needed a car to visit Durham. The park and ride (Belmont) was excellent but you will need sat nav to find it.Uber was £19 to Durham.
Most of the staff very friendly a couple not so but didn’t spoil our stay"