Compare and book 5 Star hotels in Gia Trung, Hanoi

"Good hotel right in the old quarter, good breakfast and nice rooftop bar and pool."

"Great hotel. Very helpful and friendly staff. David the manager is a great guy. Excellent location and roof bar/pool with best view over the lake. Would definitely come back. "

"I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to...

"The service from the staff were all exceptional. Daisy the Duty Manger on the day of my check out was excellent, helpful and very pleasant. "

"Overall very good,staff very friendly and helpful "

"The property divided into 2 areas. It appears to divided the guests into two unequal groups. One area seems to be much nicer than the other. Not easy to go from one to another."

"The hotel and staff were nice, we did expect a much better breakfast than what we got, but it was ok and the bed was comfortable."

"Everything was perfect except the neighborhood was not very clean. Excellent bell boy (Tan). Excellent kitchen staffs."

"Perfect. Service: perfect. Comfort: perfect"

"Excellent services"

"Excellent! "

"Great ambience and professional, compassionate staff who pay attention to their clients needs. Really impressed and will stay here again. And again. "

"Excellent service and beautiful hotel deco. "

"Location by the lake is awesome. Beautiful lobby and artworks throughout. "

"Newly remodeled. Clean and cozy "

"Beautiful rooms and everything was very clean. The staff was always very friendly and helpful."

"good staff"

"Overall stay was awesome. Very nice property, food is good, breakfast spread is nice, staff very helpful and nice room."

"Loved this place so much. Design of the hotel is immaculate "

"Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️ "