Compare and book 5 Star hotels in Icod de los Vinos, Tenerife

"Staff were friendly and helpful. The Spa and gym facilities are very good, with excellent therapists. The room was good and there are a variety of pools and outdoor areas to relax. A lovely rooftop terrace. We expected more activities such as tennis etc and had a disappointing experience at the hotels Montauk Restaurant, the worst meal we’ve ever had! Limited variety and the toughest Rib-eye steak! However, the Sessions restaurant provided a very good daily buffet breakfast. Good if you like rock music."

"Todo muy Limpio,el personal de servicio de las habitaciones y los lugares comunes excelentes,los banos exteriores muy limpios y olorosos."

"Beautiful hotel with a very professional and friendly staff. Nothing but a gem of a hotel."

"Absolutely superb! From check-in to check-out, a wonder experience. We highly recommend. "

"This cannot be a 5 Star hotel. It should not be more than 3 stars. It is a very old hotel, staff was not helpful, we paid for breakfast during booking but they said its not included in spite of me showing them on the booking app. Location is not ideal, its very far from the airport and main lively area, unless you have a car its not convenient getting anywhere. Amenity timing is not good, bathroom and room also was not the best. The only good thing about this hotel was the view from the room-ocean view, that's it. We paid a lot for a 5 star experience but were disappointed. "

"There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath. "