"Very disappointing experience for a five-star hotel. Everything felt overpriced, and even basic things seemed to come with extra charges. Customer service was poor, housekeeping was inconsistent, and staff were not helpful. Traveling with a child, we even had difficulty getting an extra bottle of water. Overall, this hotel did not live up to its five-star rating and was not worth the price. We would not recommend it."
"Very disappointing experience for a five-star hotel. Everything felt overpriced, and even basic things seemed to come with extra charges. Customer service was poor, housekeeping was inconsistent, and staff were not helpful. Traveling with a child, we even had difficulty getting an extra bottle of water. Overall, this hotel did not live up to its five-star rating and was not worth the price. We would not recommend it."
Roya