Search Spa Hotels in Antigua Guatemala

"La habitación no era la que reservé y malas condiciones la habitación sin aire ni siquiera un buen ventilador"

"The staff was amazing , I lost my wedding band and the cleaning lady found it and left it on the nightstand. They come by 3 times a day to make sure sure the room is cleaned and beds made up. The hotel is beautiful with great spots for pictures. The rooms are large but they are decorated in a colonial style that may not appeal to a younger generation."

"I had a very disappointing stay at this hotel. From the moment we walked into the room, we immediately started itching, and even after showering, the discomfort continued. Unfortunately, we found multiple types of bugs in the bed, which made the room feel very unsanitary. The pillows were also stained, and I found red hair on my pillow even though I have blonde hair, which raised serious concerns about cleanliness. To the staff’s credit, when we reported the issue, they were kind and moved us to a larger room. However, the problems continued. On our last night in the new room, the third bed had an ant infestation. After packing my belongings, I had to unpack everything because ants were crawling inside my suitcase. The hotel’s fountain and exterior are visually appealing and may attract guests, but the actual room conditions were unacceptable. I stayed on the second floor and would not recommend this hotel to anyone unless they are comfortable dealing with bugs in their room at night."

"Todo es hermoso, solamente si pudieran tener aire acondicionado seria genial"

"The good - the property has beautiful lawn and a nice pool. Staff was helpful. They have a free shuttle that takes you about a kilometer and drops you close to Central Park. Breakfast was good. The bad - the building is pretty run down. The toilet was very dirty and we had to request room change. In new room bathroom got clogged and had yellow water. They tried and somewhat fixed it, but I think they have old plumbing issue. They charge cars about $3 for parking. It can be validated for taxis dropping and picking you. But not all taxis know it and it creates confusion with taxis refusing to come to the premises."

"Great hotel. Very clean room very cute property. Rooftop terrace where you get phenomenal volcano views. Within walking distance of the downtown of the volcano I stayed in room 3 only flaw is that the hotel is on a main road and can be noisy otherwise 10 out of 10"

"Execelente servicio habitaciones muy bonitas y confortables"

"Buena atención !!"

"Room and staff were lovely. The courtyard garden and pool were incredible."