Search Hotels Near Apple Jacks Adventure Farm, Warrington

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"No good conditions No breakfast service "

"Clean, plenty of parking Great for a night stay to catch a early morning flight Value for money "

"Upon arrival I was given a free upgrade. My room modern, spacious and spotless. Lovely comfortable large bed. The spa nice and clean too. Pool temp good and loved the jacuzzi. Although I hadn't pre booked, the restaurant fit me in and I had a lovely meal. The staff were friendly and accommodating. "

"Staff where very helpful, pleasant and professional "

"A great central location and room Is spacious and comfortable with everything you need. "

"Parking was so easy. "

"Room was small, but very pleasant, quiet, well stocked, with good bathroom. No issues"

"Hotel tired and in need of updating. Dirty pillow cases! Heating in room not working, electric fan heater provided with feet missing - potential fire hazard! Staff very friendly, polite welcoming, attentive and happy! Food great, bar service great. Attention to food allergy great! "