Search Hotels Near Arley Hall, Northwich

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"No good conditions No breakfast service "

"Excellent room. Above Bar but quiet. Cheap parking overnight. Good dinner menu."

"A pleasant and relaxed stay in this comfortable hotel. Staff very attentive. Good a la carte dinner and substantial breakfast. Quiet surroundings. Shame there wasn't better views of the grounds but that is the layout of the house."

"Clean, plenty of parking Great for a night stay to catch a early morning flight Value for money "

"Staff where very helpful, pleasant and professional "

"Phil in the spa is the best manager you could hope for, far better than other hotels in the group. Hence why everything runs smoothly in the spa"

"Parking was so easy. "

"Home from Home. Ideal for me. Breakfast spot on. Definitely going back when time allows. Thanks for looking after me. "