Tìm Trang viên tại Bansko

"Our room was spacious with a nice balcony and lovely Mountain View’s. We used the jacuzzi but the jets didn’t work. The sauna and steam room were great. The breakfast on Sunday was quite a spread. The hostess was quite brusque. We enjoyed our stay. We had a car. The walk to town would be too long for some people."

"The staff were fantastic and the facilities are amazing."

"Un accueil chaleureux et professionnel."

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"

"The property is priced at the high end for this town, while it provides a run-down facility and mediocre hygiene. The in-room amenities barely work and carry the marks of many years of service, the towels have stains, and judging by the dates on the product labels of the equipment, the room we stayed in has not been refitted in at least 13 years. This was the worst spent 150 eur per night!"

"Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience."

"Zimer,personal und das esen war gut"

"Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too"

"Excelente. Buen desayuno "

"excelent host"

"From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our...

"Everything was good, good location, parking, much space"

"nice and friendly"