Khách sạn Berkeley

"Really welcoming staff. There was a few for the car park which did not seem fair. It’s an overnight stop with a comfortable bed. Some issues with water pressure, taps going on and off."

"Loved old architecture"

"Super helpful staff who went above and beyond - thank you for helping me with some urgent printing I needed and for hosting our wedding welcome drinks reception. The rooms are really cosy and the food is so tasty. Included made-to-order hot breakfast is an awesome perk."

"Kamer was goed maar werd de hele nacht uit mijn slaap gehouden door kleine vliegjes en daardoor erg slecht geslapen het was wel een klein drama want moest de volgende vroeg op en werken..."

"Staff very helpful and well stocked bar. Food was of a decent standard and good choice"

"Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half"

"A fabulous hotel and well worth a stay! We made a last minute booking as a stop off on the motorway - it's about a mile from the M5 but you'd never know it. A beautiful old building and great amenities mean you don't either need or want to go elsewhere. A choice of a fine dining restaurant or the bistro-style Atrium meets all needs. Had it been better weather when we were there we would have loved sitting out on the beautiful terrace and enjoying the garden. I'm very very fussy about hotels and...

"Great value, great place"

"Everything was ok-ish for this grade of hotel. The pillows were not very comfortable and the shower curtain does not work well. You end up with water all over the floor if not placed correctly. Great location, right on the marina. Lovely bars, coffee shops, restaurants. Quaint high street."

"Perfect place to stay for Bristol trip. Stayed 2 nights and couldn’t fault it. The rooms were spotless, the bed was comfy, and the shower was hot with great pressure. Staff at reception were super friendly and gave us great local food tips. The location made it easy to walk the local retail park and train station in 12 min. Breakfast has everything you need to start the day. Special thanks to customer assistant for her support during checking in. Great value - will book again next time I visit...

"The room was very clean and spacious, temperature perfect. Food amazing, staff very friendly and welcoming."

"we stayed in the hotel for a long weekend. The hotel needs a bit of cleaning, especially the SPA area."

"Firstly, it was lovely to stay in an independently owned hotel where the staff clearly have great pride in their hotel and ensuring that guests are happy with their stay. Everyone was charming and helpful. The breakfast was lovely and the evening meal, although not an extensive menu, was freshly prepared and nicely presented. In the evenings this is an extremely popular pub with locals and visitors. The bars were absolutely packed and in the Corn Exchange next door was an AC/DC tribute band. We...

"Great location, beautifully decorated room and good quality bedding, towels, toiletries etc. However .. our room (9) was TINY .. the gap on one side of the bed was approx 8 inches between the bed and the wall so very difficult to navigate safely particularly at night without stubbing your toe on the one side or bumping into to door handle on the other. There was no where to put a suitcase to unpack other than on the bed or the floor which was difficult for us. The en-suite was tastefully...

"An excellent modern standard of decor throughout. Spacious bedroom crisp white linen and comfy pillows. We had an evening meal which we enjoyed. All staff especially those in the bar and restaurant areas worked very hard and provided excellent service. I would certainly return. Unfortunately no EV charger but staff directed us to the nearest points."

"Really nice place, good service, friendly staff. Lovely meal."

"Out of town location. Property needs a makeover. Carpets overdue for clean or replacement. Room otherwise clean but not serviced daily. Reception staff polite and helpful but don't present a confidence in their product. Overall impression was shabby. Breakfast by 830am was limted to remains of much earlier cooked food. Had to bring attention to staff the mould on bread for toast."

"The hotel smelled of humidity. The TV in the room didn't work. I went to change the remote control 4 times. Finally, I asked them to test it in the room to see if it worked. They put the remote control down and left. I went upstairs and the TV still didn't work. Since I can't sleep without a TV, it was important to me. The hotel is definitely not worth the price they are asking. And they are especially asking for extra parking from the customers who have already stayed"