Search Hotels Near Biltmore Hotel, Miami

"Yes"

"The only reason I booked the Sonesta Miami airport hotel was because of their 24/7 shuttle services. My best friend and I are picked up by the shuttle at the airport and tell the gentleman driving the shuttle that we are aware that the shuttle is 24/7, but we want to make sure it will be available at 2am so we can get to the airport for a 4:30am flight. He verbalized with 100% assurance that the shuttle picks up and drops off every 20 minutes. He even gave the example “it will be here at 1:00 am, 1:20am, 1:40 am, 2:00 am, 2:20 am, 2:40 am, etc… Well, we are checking out right before 2am and we ask the female staff at the desk Jazmin Chevere when the shuttle will be arriving. She said (with attitude) “there isn’t a shuttle coming right now, it’s 2am!!” I explained that a few hours prior the gentleman who drove the shuttle informed us that it was indeed a 24/7 hour shuttle service and the shuttle would be here at the hotel available for us for pickup at 2am. Jazmin Chevere said “you know, they need to have their break too!” I was just blown away by her response. I again told her about the gentleman who drove us in the shuttle a few hours prior and him reassuring us that it will not be a problem getting to the airport at 2am and Jazmin said “we have a lot of new people.” What kind of response was that?! I’m totally not going back and want to make sure that everyone is aware that their shuttle service does NOT run 24/7 and their website is giving false information. "

"Old property but everything works! Parking was free, now is 10$ per day"

"Great place in the middle of Coral Gables! Great shopping and restaurants! Park ur car and walk/stroll the area. Very safe! Definitely stay her again. Close to the airport."

"Only spent a few hours in this hotel. It served its purpose of providing us lodging to sleep the night. The bed was comfortable, the place was clean and tidy. The only thing was a yellow stain found in one of the pillows and a bunch of flyers spread across the floor."

"Overall stay was fine. Pre booked shuttle with our group for 8:30 and nobody was there to take us to the poor luckily, an employee named Oscar got the keys for the shuttle and dropped us off. He saved the day."

"The property met my needs and close to the hydrology wellness. The elevator was a bit slow"

"The major issue was moderate amount of mold in the bathtub area. The furniture was old and scratched and old bottles and leftover containers were present under/behind bedside table. The manager at the desk was friendly and polite, He was fine"

"Room is fair. Property is you get what you pay for. The staff is wonderful. The exterior can't be mentioned as there is a lot of construction in the area. If you're traveling alone for work and need a bed then this does fine. It could use an overhaul. "