Search Hotels Near Boston Store Visitor Center, Cleveland

"Everything about our stay was good. The property and our room was clean, the water was hot, the bed was comfortable, staff was very friendly, the sitting area was very homey and comfortable, and check-in and check-out was fast and easy. There are restaurants and shopping nearby. The only negative things I can say are that 1) the toilet bowls were round and not really comfortable as opposed to elongated ones, and 2) the bathroom did not have an exhaust fan, which made the entire room hot and steamy when we took showers, although we were able to open the window and got some ventilation. If it were not for these two things, I would have rated this as excellent. As a plus, our floor had two additional bathrooms on it. I should note that we will be staying there again in about a month, and would give it strong consideration for any future visits. PS...we didn't eat at the restaurant, but man, did it smell good."

"The staff was super friendly and helpful, breakfast was tasty, dinner was great too. Loved the views of the river from the restaurant. It was surprisingly quiet for hosting a wedding that evening, and because of how busy it was for the Rubber Duck Festival! We didn't use them, but the pool and the exercise room both looked great. The location was walkable and fun for lots going on this weekend!"

"The continental breakfast was completely out by 8am and the staff didn’t bother stocking it or letting me know if more would be coming."

"The facility was clean, the staff was helpful and kind. The hotel is in the center of many places to eat and also offers its own dinner and bar for a quick bite to eat. The only issue was the breakfast. Myself and many other guests were under the assumption it was included but was informed it was $12 a day per person. The website is misleading, the wording makes it seems the breakfast is included not an extra expense."

"Got there and had a sign stating pool and hot tub was not open, which was the reason for booking the room, as my back is really bad and after travel I need the heat to help with pain. Check in took forever as there was only one person checking people in and was very slow."

"The rooms are very dirty. "

"Nice free breakfast. "

"Very clean and comfortable! Highly recommend!!"

"First and foremost the property looks nothing like the pictures. The beds were worn out and extremely uncomfortable to the point we ended up not staying the last night. The beds were so bad that one bed was hard as a rock and the other was so worn out it had a giant dip in the middle that me and my wife kept sinking into. The room was run down to the point base boards were falling off in the bathroom. The staff was friendly and helpful but this hotel is in serious need of a remodel and upgrade. I’m still trying to get my money back for the last night but the hotel said they would not refund me and I needed to talk to the company I booked it through."