6/10 - Được
Heather
Đi cùng bạn đồng hành
26/08/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Stayed at HHB over the bank holiday weekend. Cannot fault the staff, they are a credit to the hotel. Decor is lovely and the spa is great albeit compact. £10 pp per hour to use the spa but the treatments are considerably more expensive so we didn’t have any.
Our main gripe was with the room. There were two rooms that were stationed on the other side of the bar so you had to walk through the bar to get to them. Our room was up a flight of stairs and just felt quite lacking. It was quite small, had no natural light because there wasn’t an outside window (only a window with frosted glass to an event room), and we had no hand soap for the entire duration. There were multiple doors to the room which was needed because of the noise from the bar downstairs. The nespresso machine in the room was great, until it flooded the bedside table whilst we were out and ruined my phone charger. We got asked by the staff at the end if we’d used anything from the mini bar, when our room didn’t even come with one. All in all, a lovely hotel with lots of potential, but felt like we’d been punished a bit with a subpar room because we’d booked through a third party.
Heather
Lưu trú 2 đêm vào Tháng 8, 2025
