Khách sạn Byrness

"We booked this at the last minute as we were travelling up to the Scottish borders and wanted to break the journey due to the extreme heat. We arrived very late (about 11pm) but we had called the hotel in advance and one of the staff agreed to wait for us. When we did arrive we were greeted with a very warm welcome. Our one regret is that we didn't have time to make use of the observatory (yes you read that right!) All staff very friendly and helpful and loved the breakfast"

"We enjoyed our stay at Balcary House Hotel. The surroundings were lovely and the building was beautiful. Staff very helpful."

"Really friendly staff, great beer, a comfy bed and a quiet night's sleep - followed by a good breakfast."

"Fantastic location room and staff"

"All staff were extremely helpfull"

"I can highly recommend the Pheasant. The staff were excellent, the rooms were small but very well appointed, dinner menu was interesting and varied, breakfast was great. Location was perfect for Kielder Reservoir and in the middle of beautiful Northumberland countryside"

"Wonderfully clean bedding. But not a single hook or peg to hang the jackets. Nice quiet place to spend a night. Happy overall. "

"There was a large party downstairs (floor below) on the Saturday night we stayed there. Music from DJ was very loud and pounding/felt in our room until after midnight preventing sleep. The Restaurant was unavailable due to the party. I wouldn’t recommend booking a room on this property when the downstairs facilities are booked in this way."

"Comfortable and quiet room with the best welcome treat ever. Good quality breakfast"

"I didn't use the pool "

"Lovely setting with very friendly and helpful staff."

"Lovely quiet warm shepherds hut, equipped with everything that you might need! Hot tub was fantastic, so secluded. "

"Great comfortable accommodation and tasty breakfast. Staff are lovely. Would definitely recommend "

"schönes Ambiente, nettes Personal, das Zimmer war recht groß. Frühstück war sehr gut und reichlich."

"I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not...

"I rarely leave negative reviews for independent B&Bs, but this stay was extremely disappointing. The room I was allocated was not the room type I had booked. It was advertised as a double room but was actually two single beds pushed together, leaving an uncomfortable gap between them. The room itself had several maintenance issues. There was a bad smell coming from the drain, the TV lost signal for most of our stay, the blind was broken and permanently stuck open, and the ground-floor window...

"Lovely stay, room immaculate, staff friendly and attentive on arrival (thank you Susan!) Bar/pub welcoming, nice friendly atmosphere. Could not fault food, was tasty, fresh and good portion sizes. Breakfast was served in lovely communal area where we could help ourselves to drinks. Overall great overnight stay. Thank you ☺️ "