2/10 - Tồi
jamal Abdallah Al
Đi theo nhóm
24/11/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Here is the translation to English:
“We arrived to look for the hotel and found it inside a building. The entrance of the building was dirty, and the elevator was an old metal one. We tried to use the elevator, but it was unavailable. We went up the stairs, which were dirty and narrow. On the first floor, we found dirty doors and unbearable smells. We asked about Castillo and were told it was on the second floor. We went up, and a girl welcomed us. She took us to the first room; we reluctantly agreed to it even though it was small. The second room wasn’t available, and she said she would give us a small room with two beds and not even a window, for one night only, because the guest in the room that was supposed to be ours hadn’t left yet.”“He refused to leave and renewed his stay, even though he was the one who was supposed to take the small room. They couldn’t find any solution for us. We asked to meet the manager; they said he was traveling and refused to let us call him. Then we discovered that he was actually in his office and didn’t speak to us. The area does not feel safe or clean, and the treatment was unprofessional. I do not recommend this place to anyone.”
jamal Abdallah Al
Lưu trú 4 đêm vào Tháng 11, 2025