"The service given by the staff was terrible, we booked a room for 5 guests and there were 4 beds, when asked for the additional bed a mattress was laid on the floor (the mattress sheets were dirty) on the second night when we asked for it to be fixed the attitude of the staff was quite bad, at the end they brought a bed base and clean sheets but it took a lot of effort from our part, the experience was not good."