Khách sạn Chapa Bas

"Lovely modern place with a kind staff. Room is compact and comfortable. "

""Location is very nice. Nice walking area. Stunning view from the room. The view from the terrace was great. Staff speak English so it was easy communication. The homestay and the rooms are very clean and comfortable. The staff is great, very kind, helpful and reliable. Fast washing service. And advice of tours and things to do around. There are a lot of insect so you should close window and doors when go out""

"We requested to clean room but they did not. When we asked receptionist, they afirmed that room had been cleaned. Then, housekeepers came and asked us to hang out for 20 mins. After 40mins, I questioned recept whether they finished or not? I was being tired and sleepy. They told me that their staff has finished for a while. However, when I came to bed, Bedcover and pillowcase were still dirty and not replaced by new ones. Suprisingly, glasses in bathroom was not cleaned, they had stains in the...

"Chúng tôi đã có kỳ nghỉ dưỡng tuyệt vời tại PASSION hotel! Khách sạn mới, đẹp với tầm nhìn toàn cảnh thị trấn sapa. Hồ bơi view đẹp, nhân viên tân thiện hữu ích. Sẽ luôn là sự lựa chọn cho các lần tiếp theo chúng tôi quay trở lại sapa"

"Friendliness and helpfulness of the staff was the standout. Rooms were good, breakfast good and lots of variety, location handy to small shops and restaurants, nice view down on to the lake. Only downside was the weather, quite a bit of fog, and some rain on last morning. Made it difficult to see mountains. The concierge Chau was the highlight, great English, great suggestions for food and tours. Would recommend to anyone just to meet her and enjoy her company."

"Staff were amazing, very friendly and helpfull. They made our stay very comfortable."

"Staff"

"I have had a truly wonderful experience at this hotel. The staff were polite and helpful, taking care of everything for me. The room was spacious and offered a fantastic view of Sapa and the surrounding mountains. I would highly recommend booking the Designer Room.The bed was positioned in such a way that you could enjoy the entire view of Sapa while lying in bed. Breakfast was served on the rooftop terrace, which is a very cool and nice setting. However, during my stay, the weather in Sapa was...

"Everything was great. Staff is amazing. "

"We arrived very early off the train and were able to leave our bags at the hotel while we went out for the day before checking in. Lovely hotel, great views, lovely people, clean and comfortable. It is a little walk up a hill but you are in the mountains so thats to be expected but it’s quick and easy to walk into the main hub of the town. Would reccomend. "

"Chambre sans fenêtre. Suggestion : vous devriez imposer à vos hotels , qu'ils précisent si la chambre a une vue ou non et quel genre de vue : mer, ville, jardin ....etc"

"Absolutely exceptional - cannot criticise a single thing about this place, particularly given how good value it is. Everything is modern, new and clean, and very comfortable. Good location, just a short walk to the main tourist places. A special thank you goes to the manager Anna, who let me take a shower before my sleeper train after I’d checked out and had spent the day trekking. Extremely kind, and much appreciated."

"Beautiful views, friendly staff, clean room and great amenities "

"Great staff convenient location close to everything "