Tìm Giường và Bữa sáng tại Charlton Hayes

"The highlight was the breakfast which could be improved a light further by lowering the volume of the background music to be less intrusive, removal of cobwebs and the staff being quieter when clearing and setting tables. The room was good, quiet and warm though the bathroom would have benefited from a shelf for toiletries. The room we were in had no windows, which probably kept the sounds levels down, and was at the top of two flights of stairs. The property is within easy reach of Bath...

"This place wasn’t what we hoped for so we didn’t stay. The room was not as big as it seemed on photos, no room to put our suitcases out. Room was dated and doors opened out onto parking lot. Very dark, no lights outside and muddy from a water main break. To make matters worse, a policeman knocked on door to say there had been an armed robbery nearby and offender was seen nearby. Very scary and unnerving. We decided we couldn’t stay and found another hotel. Swan House were not willing to refund....

"Very clean room and great nights sleep. Helpful staff."

"Sadly this property needs huge investment. The whole place is really tired. There was no on there to welcome us and they hadn’t sent us the door code so I had to phone twice before someone would pick up and then had to wait for the owner to arrive to let us in, not ideal after a long journey. We had a garden room - which had thread bare carpets with stains on, the most uncomfortable bed imaginable and it just felt dirty. I thought from the pictures this place looked ok, but I was very wrong...

"Kaycee (unsure of spelling) was very helpful and welcoming. Breakfast was wonderful, worth having, and the fresh fruit was beautiful. Nice atmosphere, though the lovely classical music was cut off mid breakfast twice. Maybe after breakfast would be better time to change the music. Access to the room with the terrace was terrible; I suggest leading people across the lawn instead of past the untidy wood pile and down the rustic but uneven steps. Or through the back gate on the road instead,...

"Attractive room, clean and tidy, comfy bed and a hot shower … what else do you need ! We’ll be back …."

"Room was really old - but that was expected. We stil slept really well. No hot water. "

"Lovely room with comfortable bedding, elegant bathroom, excellent breakfast in a convenient location."

"The host was terrific. Breakfast was great. "

"Really nice feel to the place, near long stay parking, very central and close to Royal Crescent. Everyone very nice and everything very tidy too :) "