Khách sạn Charlton Hayes

"Everything was perfect. Easy check-in & accommodated our earlier timing. Friendly, welcoming. Rooms airy & fresh, clean & spacious. Breakfast good with quick, efficient service."

"Great location, beautifully decorated room and good quality bedding, towels, toiletries etc. However .. our room (9) was TINY .. the gap on one side of the bed was approx 8 inches between the bed and the wall so very difficult to navigate safely particularly at night without stubbing your toe on the one side or bumping into to door handle on the other. There was no where to put a suitcase to unpack other than on the bed or the floor which was difficult for us. The en-suite was tastefully...

"Close to Bristol Airport"

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"Shame the restaurant was closed but the pizza filled a hole. Room excellent, staff welcoming and polite and a well stocked bar. "

"Room kept very clean & staff always helpful."

"Beautiful grounds"

"The whole experience was super friendly super efficient, just about quietest hotel room I have had. Would highly recommend"

"Very basic facilities, ok for a quick stop over. Bathroom facilities not suitable for tall people (my husband is 6"5). Room was tidy but general hotel cleanliness not great. Staff very nice and helpful."

"Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half"

"Lovely hotel. Staff were very helpful. Plenty of choices for breakfast. I would certainly stay again."

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"Very pleased with our stay"

"We had problems parking in the car park due to wedding being held at the hotel."

"This is a charming hotel with a lovely view of the river, the weir and green fields and hills. The working water wheel is especially appealing. Very peaceful and quiet, but only minutes from Bath City Centre, either walking or via convenient bus stops. The staff was extremely helpful and accommodating. I would highly recommend this hotel to anyone looking for a comfortable, pleasant place to stay."

"The hotel is not the olde worlde building shown on some sites, it is a modern motel style property with a Hungry Horse food area. There is very little within walking distance. It is very close to Bristol airport so on the flight path and has a busy road in front, so even though the garden is pleasant (furniture not brilliant) it is quite noisy. At the time we were there there was a construction site next door so that also added to the noise. Food is average but realistically priced."

"Staff very polite and helpful, however the lifts in the resorts were really bad, very slow and not enough lifts for the number of rooms, sometimes i had to wait well over 5 mins to get into the lift, my room was on the 8th floor do could not really use the stairs"

"We had a good stay at the Sloop Inn. Lovely friendly staff. The best breakfast. The property is a little dated, and the bed isn't the most comfortable, but it was all good for a one-night stay. Would recommend."

"Got a really good price on a room with a gym on site. There was decent parking available and I got parked up near the entrance. I had a room on the ground floor which was close to the gym as well as the entrance. The room was pretty standard but what was required for me. I got shown to the gym which had new equipment and had plenty to choose from. I was then told it was an extra £5 to use it which would have been nice to know as part of booking the stay. I had a great workout at the gym then...

"Perfect place to stay for Bristol trip. Stayed 2 nights and couldn’t fault it. The rooms were spotless, the bed was comfy, and the shower was hot with great pressure. Staff at reception were super friendly and gave us great local food tips. The location made it easy to walk the local retail park and train station in 12 min. Breakfast has everything you need to start the day. Special thanks to customer assistant for her support during checking in. Great value - will book again next time I visit...