Khách sạn Colden

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Facility is a bit dated, clean Staff needs more experience with computer systems and check in procedure "

"I chose this property due to it being close to the airport. Funny thing, I never heard one plane flying. The first thing that I noticed when walking to our room was how dirty the hall rug was. We were in awe with the size of the room - it was big. We had a double queen size beds with a sofa in the room. The sofa was filthy that I had to put a sheet over the sofa before sleeping on it. There were 4 adults and due to my handicapping condition, I can not sleep in a bed. I sleep sitting up...

"Clean and comfortable. Very nice breakfast."

"For the price, thus excellent. Very comparable to the Hampton Inn, Springhill Suites type places, but half the price. Hilton and Marriott need to reduce their prices and points to be competitive. I am Diamond Member and Platinum Member of each, but ut just isn't worth staying in those chains when you need to pay double the rate of a La Quinta."

"My experience was a comfortable and relaxed environment."

"Room was very clean "

"Red Roof do better! This is right across from the new Bills stadium. Your building is run down, the beds need to be replaced and the rooms updated!"

"👍"

"Front desk staff were very pleasant and friendly. The room was beautiful and impeccably clean. We enjoyed the breakfast very much. We enjoyed drinks and dinner and it was all fantastic!"

"Ashley the manager is incredible! Always putting the guest first "

"The room was picture worthy, the amenities were top shelf. The heated floors were awesome in a very cold spell. And Our concierge was just wonder full. See you soon"

"I give Comfort Inn & Suites W. Seneca, NY 4 stars because of the customer care and service delivery. For me, the location was important because it was quiet with a mostly mature adult-type ambiance. The staff were very friendly and put a lot of care in handling my room accommodation needs when I arrived later in the evening. Each ask was met with a smile and in the affirmative which is rare in itself today. I would have liked to have seen more hot oatmeal or mixed fruit bowls for breakfast...

"Overall pleased with my stay !"

"Well this is a grand improvement over the previous hotel that was there. This is modern, clean, bright, inviting and safe. There were no smells of someone's dinner cooking in the back room. The pool was closed for maintenance !! that's wonderful, keeping the hotel in shape. Will be staying there again when we visit family. Thank you job well done."

"This hotel was one of the cleanest I have ever seen! The pool was awesome and the staff were very friendly. I would definitely stay here again."