Khách sạn Copdock

"The staff were all excellent The parking very good Ev chargers made a difference Our room 305 was a top rated room but could be made better with a few little tweaks. Eg Some of the tiles over the bath need re grouting as do a couple of floor tiles. The fire escape windows could not be locked properly which gave us a bit of worry about security while we were not in the room. The outside seating area next to the dining room was overgrown and had lots of weeds. I don’t want to complain and I...

"The rooms are clean but lack basics. No water in the rooms. You cannot get food after 10pm. The jacuzzi is designed to kill you. There is so much chlorine it feels like a gas chamber. Its awful. Its supposed to be relaxing but you leave crying. The sauna and steam rooms are great. The swimming is good and perfect temperature. I asked one of the staff to reduce the amount of chlorine but she just said its not my job. She looked like the cleaner. The lady at the spa Danielle was just great. She...

"Expedia did not relay my original request for a twin-bedded room (we were two elderly ladies) and we were allocated VERY SMALL double bed which was totally unacceptable. Fortunately the hotel were eventually able to arrange a twin-bedded room by splitting a king size bed into two sections and the situation was resolved. BUT it could have spoiled our holiday had a solution not been found (the hotel was fully booked)."

"Staff very friendly. Room good size, clean and aircon was very much appreciated. Breakfast, although a separate charge, was very good. Lots of choice. Plenty free parking."

"Situated near the station and at the top of the main drag, this hotel is in dire need of some tlc. They do appear to have a programme of renovations in hand, but our corner room had several cracked window panes and dated furnishings. The sink does not have a mixer tap, and the hot water is scalding, while there is almost no water pressure for the shower. Staff were very helpful, especially in making arrangements for me to store my mobility scooter. The buffet breakfast was well stocked (the...

"Clean rooms with everything you would expect in most hotels. Complimentary water in the room was welcomed especially as we stayed when temperatures were higher. Only upgrade that would be helpful is air-conditioning although we were lucky we had a cross draught with the window and balcony doors which helped hugely. All requests of staff even when it came to children's food requests (difficult eaters) were fulfilled. No requests were too big. The afternoon tea was lovely and definitely...

"The hotel was situated to meet our requirements"

"My room and sheets and towels were spotless, check in and out was very easy and it was lovely to have air con during the heatwave!"

"Warm welcome and great old fashioned room. Just as expected. Evening meal was first class as was breakfast A very enjoyable stay again."

"Even though there are positives in that this hotel is located in a quiet area and has ample parking I do not know how it is rated a 4 star. The decor is from the 70’s and needs a serious update. Even though the website says there is a fan in the room I had to go down to reception and ask for one. The carpets need replacing and there is no ramp into the reception area so you have to carry any luggage up and down stairs. No fridge in the room either. The wi-if was so bad I couldn’t have a 5 minute...

"Wonderful clean room with many amenities. Exceptional dinner and breakfast all served by very friendly staff. Hotel is in a beautiful setting with lovely large patio, plenty of outside comfortable seating with marvellous views across the gardens. Second time we have stayed here and will definitely be back again!"

"Comfortable stay at the Mill. Food in restaurant was good and fantastic views over common land from several outdoor seating areas. Good bars and excellent service. No lift"

"The ground floor room was fine, with easy access to the parking area. The shower room was very clean and modern; the bedding was immaculate on a comfortable bed; it was a shame the carpet hadn't been vacuumed. We would have liked a small fridge and a second opening window as the weather was exceedingly hot, but we appreciated the air conditioning. We couldn't see the point of the massive television, that was too close to watch anyway. The parking area was roomy and secure. There was a Costa...

"A stranger was given a keycard to our room and wandered in while my wife was changing. When I told reception about this very serious and potentially dangerous issue, she said "Well what do you expect me to do about it?""

"The hotel has a wonderful atmosphere with kind and friendly staff. I would definitely recommend"

"Lovely boutique hotel comfortable bed and fresh room. amazing bathroom room,"