"We enjoyed our stay here. It was a very nice room, with a wonderful river view. Amenities in the room were great. Bed was comfortable. Plenty of plugs for gadgets and charger wires next to the bed and around the desk area. Bathroom was clean and fairly spacious. It's in a great location to restaurants, pubs, sights to see, and transportation.
Check-in was great. We got there over an hour early and they held our bags. Our room wasn't ready but he said our room had a great view and he was reluctant to change the assigned room, and that turned out great for us.
Food in the dining room was ok, and the bar was good. Service staff were great at the bar, but in the dining room they never checked on us after delivering the food, and once when we flagged down a server for an ask she never came back so we had to do it again.
In our room, I reported that our sink didn't drain well and the closet door was coming off the hinge. They came the next day but only fixed the sink. I reported the door again but it never got fixed. It wasn't a big deal for us (only there for 3 nights), but it left us feeling the coordination between reporting the issues at the front desk and the maintenance people may be problematic.
Regardless of these minor issues we would look to stay there again in the future."
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