"I would strongly discourage anyone from staying at this hotel.
Our stay this past weekend was one of the worst hotel experiences we have ever had. The toilet in our room would not flush properly and repeatedly backed up, pushing toilet paper back into the bowl. When we reported the issue, members of the owner's family, who apparently live on-site, came to our room to try plunging it. The problem was never resolved.
While my teenage daughter was alone in the room with her friend, the owner's wife and two other female family members began questioning her about how many people were staying in the room. They then told her that if we complained about the toilet again, we would have to leave the hotel. This was completely inappropriate, especially considering she is a minor and was simply dealing with a room maintenance issue that was not our fault.
When my husband later spoke with the owner about both the broken toilet and the way his family had treated our daughter, he was frustrated and requested a refund if we were going to be forced to leave because of a plumbing issue caused by the hotel. Only then did the owner suddenly offer to move us to another room. It is concerning that this option was not offered immediately when the issue was first reported.
The customer service throughout our stay was rude, unprofessional, and unacceptable. No guest's child should ever be spoken to or treated the way our daughter was."
"Check in was awful, the person at the desk was clearly confused kept telling me I was checking in for three nights when I only had one night booked. She couldn’t get the transaction through the credit card machine and kept blaming me, when she clearly didn’t know what she was doing. Very rude and unprofessional"
"For those that prefer hotels with great breakfast options, you will not be disappointed. The suite I was using had a lot of space and housekeeping came every other day to clean the room. Very Nice!!! 👍👍"
"The room was fine, comfortable bed, clean… Absolutely no complaints there. What was annoying was at the breakfast there was no milk. The helper at the cafe didn’t even seem to care. She just said she had no milk and walked off. I noticed a coffee shop across the road and ended walking there to buy myself some milk for my cereal and coffee. Go figure… :-/"
Yes, there are holiday rentals in DeKalb close to Star Worlds Arcade, or you can select a more secluded option if you're looking for a relaxing stay. DeKalb is known for its university setting and sporting events. Make sure you have time to check out the breweries and live music during your trip.
How many holiday rentals are there in DeKalb?
Expedia has 7 holiday rentals for your stay in DeKalb.
What can I see and do in DeKalb?
Enjoy the outdoors at Katz dog park and Greenwood Park, or simply take in cultural attractions like Egyptian Theater and Ellwood House Museum. While here, NIU Convocation Center and DeKalb Public Library are other places worth a visit.
What are holiday rentals like in DeKalb?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in DeKalb. Holiday rentals offer extras such as patios, hot tubs and fire pits so you'll feel just like you're staying in your own home. If you're concerned about cleanliness, a holiday rental can provide a sense of seclusion away from public hotel lifts and busy reception areas while still allowing you the experience of travel. You'll also get more space in a holiday rental than in a traditional hotel, which is another reason why a holiday rental is an attractive option for a family trip or a small group gathering.
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