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"Great "

"Wonderful experience, the location, the staff everything was assessable"

"great cusomter service"

"Rooms are spotless and front desk service amazing. Cleaning room service very kind and friendly. "

"History"

"Fantastic hotel, great location. Highly recommended "

"Great stay, close to to cta , bus stop right in downtown "

"Friendly staff, clean rooms"

"Everything was amazing. We we're shopping for rooms that could handle 5 people without having to book a suite and RIU had the best price. But we didn't expect the level of amenities and service. The room was more than enough to handle our family of 5, the rooftop was amazing, the lobby was gorgeous. Breakfast was super busy but SUPREMELY managed. The entire staff worked as one unit, organizing, sitting guests, cleaning up and sanitizing the tables between rotations. Food was great (Smoked Salmon, who does that at a hotel breakfast!) Anytime we're staying downtown Chicago again, we'll be booking at RIU Plaza for sure"