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"The room was clean and tidy. Carrie and Demi at the front desk were very friendly. The breakfast was impressive with chefs that personally make freshly cooked noodles in front of you. I will definitely stay here again when I come to Hangzhou next time!"

"Room is spa"

"Great room, attention to every detail."

"We had an excellent experience at the Holiday Inn Express Hangzhou East Station by IHG. The location couldn’t be more convenient, it’s just a short walk from Hangzhou East Station, which made arriving, departing, and getting around the city incredibly easy. Despite being so close to a major transport hub, the hotel felt calm, safe, and well‑designed for travellers. The breakfast was another highlight. There was a wide variety of options each morning, from Chinese dishes to Western favourites, fresh fruit, pastries, and hot items. Everything was well‑stocked and tasted great, making it a perfect start to the day. Our room was spotless, modern, and surprisingly spacious. The layout was thoughtful, the bed was comfortable, and the overall cleanliness exceeded expectations. It felt like a true retreat after long days of exploring Hangzhou. Overall, this hotel delivers fantastic value, comfort, and convenience. I would happily stay here again and highly recommend it to anyone visiting Hangzhou."

"Excellent in all areas. I will definately stay again when in Hangzhou"

"The location is good but a bit walk to subway. They have a spacious room and clean. However the room a bit run down. The check in and check out went very smooth and they have drop off service to railway station! "

"Great location with a big shopping mall right next door. Easy walking distance to train station. "

"Clean room, the kitchen and other amenities. Will stay again "

"Good value for money for the period stayed. Great location with historical street and grand canal at the back of the hotel. Breakfast was great with plenty choices catering for international and local tastes."