"The hotel is perfectly fine, clean, well-appointed- the staff is not very accommodating. We pulled into valet, and the valet manager (surprisingly) didn’t say a SINGLE word to us. No “welcome to the hotel, are you checking in, etc.”, nothing. The girl at the front desk asked if we would be valeting the car, and I told her I would like to but the man outside hadn’t said a word to us. She said he was just quiet. Ok, strange, but ok. Then we went down to dinner at Smokehouse Abilene. We stood at the host stand for 10 minutes without anyone there. My husband had to walk and find someone to seat us? Our waitress was wonderful, the food was meh. Our room was comfortable, shower is tiny and the water pressure was awful. All in I give it a 5/10 and that’s what I get for expecting more from $450+ a night!"