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"Loved the room, decent location, but none of the staff spoke English which made it hard to ask for anything. I understand being in a non-English speaking country, but a 4 star hotel should be able to accommodate international guests easily. "

"We enjoyed our stay. The location was convenient and a short walk to the subway station. Staff were friendly and accommodating. The public areas and rooms were clean and comfortable. We would stay here again."

"The hotel were very accommodating and very helpful . The staff was great and easy to work with even though i didn't speak the chinese language. "

"Great place to Stay in Beijing. Located near several sightseeing locations within walking distance. Also, several shopping malls and restaurants nearby. Staff were very nice and helpful."

"Very nice hotel and in a good location. "

"No bidet available"

"no time to use the facility this time"

"Not applicable"

"As you step in the lobby you are greeted by professional staff ready to give you the warmest of welcome. The hotel is clean and service quality # 1. The manager helped us with our local SIM card and even offered to talk with China Telecom customer Service despite the fact he was multi tasking (greeting guests, checking them in and supervising his staff). Appreciation to 朱啟纵 who went out of her way to give us advice on local attractions, restaurants and how best to use the subway system. The cleaning lady always greeted us with a smile and frequently asked whether we needed something. She seemed to be there all the time ready to serve. This is why we booked 1 extra night (total 2+1). Definitely recommend the hotel. Exactly what the hotel advertises. No unpleasant surprises. Will definitely be our top choice when visiting Shanghai next time. To all the hotel staff a great thank you. "