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"The only issue with this hotel is that the rooms were so hot. It was almost impossible to sleep."

"Excelent property and service"

"The queen delux studio for 4 is only good for 4 if you are a couple with very small children. There’s no room for 4 full grown people plus luggage in these tiny rooms. The photos on Expedia give views of different rooms which is confusing. It’s one queen bed, one small uncomfortable sofa bed with very little clearance all round for luggage and , well for people. The sofa bed had no view of the small pull out tv, so this was really just a cramped crash pad for the night and is the lowest priced room at the hotel for good reason. We paid $324 for one night in march. , The hotel however is very nice and clean, the location is great, close to theaters, walking to covent garden. If you are a family traveling peak season I would go a couple tube stops further out to get better value unless you have cash to burn. "

"Amazing location for West End. "

"Perfect for families great location "

"The hotel lobby was beautiful, rooms are lovely. One member of staff was really rude at breakfast, made me and my son uncomfortable so we left quickly. A shame. Wouldn’t recommend "

"Clean Room, amazing staff, beautiful hotel"

"Room was fine, Concierge was good Staff at breakfast were rude. They were not helpful, the selection was poor, I asked for veggie sausages, no response. Please improve staff and breakfast "

"13th Floor Executive suite was compact but comfortable with an interesting view over Waterloo Railway Station and the cityscape beyond. Comfortable bed. Worth mentioning that slipper and dressing gowns are available, but on request. "