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"The staff at the property were very helpful when it came to some of our request. Also, it was great coming back from a long day to a comfortable bed."

"Great Staff."

"I stay there every time I am in Tokyo. My office is in the office part of the building. The staff is uniformly excellent. And now that I know of the new South Entrance to the Shibuya Station even Metro is very easy."

"Everything was as expected except a sewage smell in the bathroom. It was a faint smell at first. Over the 3 day stay it got stronger time to time. Some of the towel smelled like burned rubber or something. A chemical smell. "

"Every one was so gracious and hospitable who worked at this hotel. "

"We thoroughly enjoyed our stay at this location! The staff were amazing and they offered so many free things (massage chairs, ice cream, ramen at night, etc). We had breakfast with our package and it was soooo good! I really enjoyed our stay and would definitely reccommend. I traveled with my husband and the room was a little small but that is expected for Japan. No complaints! "

"Rooms were huge and exceptionally clean."

"Nice big room and bathroom as well good spot to hire a car and do some day trips"