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"Only thing they could improve on is having AC in the corridor and lift but other than that very good "

"Having the toilet and shower separately was quite inconvenient. Room was located at the other side of hotel where it was accessible with only one lift and lift took ages to arrive most times. Curtains werent long enough so the sun still managed to shine in. Would prefer blackout curtains. Location was good but probably wouldnt stay again. Room was so so as well"

"Well looked after and kind staff, rooms where very spacious and very affordable "

"Very nice."

"This "hotel" used to be condos so there is no reservation deck/reception which presents a unique problem. Someone meets in the entrance, no ID, no name tag or uniform. They give you two key cards but doesn't explain how you need to use them. You get a phone number if you need anything and i made more calls to that number than back home to my family! 1st room was so disgusting i wouldn't sit on the couch due to the stains. Gentlemen who came up couldn't care less and really didn't...

"Highly recommend "

"very nice room"

"Location of the Property is away from nearby shops. However, the area is quiet and suits for people who prefer a conducive environment "

"Very old and smelly. Towels are demp and old. Bedding is fine and rooms are big though "

"More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome."