Tìm khách sạn ở Quảng Ninh

"Friendly staff "

"The staff were great!"

"Design, staff, facilities, views, everything about this hotel is pure luxury, from the moment you arrive to the moment you leave, they truly make you feel special. I have stayed in many 5 stars hotels and this is one of the best. "

"Wow a huge hotel with a lot of rooms. The service was excellent. Great eating in options. This hotel is on an island so you need to plan your day to get back on boat etc that only run every 30 mins. Given the amount of people this hotel can have there was a lot of noise at night and early in the morning."

"Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this...

" we really enjoyed the stay"

"Honestly, I didn't have high expectations before arriving, but after experiencing it, everything was great, from the clean rooms and comfortable beds to the very helpful and friendly staff"

"Barco incrível. Tudo incrível, 05 estrelas."

"Staff was very nice and helpful. Allowed us to check in early and helped with transportation. Definitely would stay there again."

"Nhân viên hỗ trợ nhiệt tình Đồ ăn ngon Khách sạn mới"

"Yes"

"clean room, nice staff and amenities. You have to ask for A/C to be manually overrided and reduced below a set number due to the whole floor having one set temperature"

"Mặc dù đã thanhtoans 100% cho 3 đêm nhưng khách san lại báo đêm 30/4 đã kín phòng, phải chờ đợi lâu mới có phòng ở."

"Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After...

"Excellent staff/crew service. I was amazed at the attention we received. The ship itself is very modern and fun. Great food and drinks as well!"

"phòng KH 4* nhưng k có bồn tắm, các loại nước uống miễn phí kém chất lượng"