8/10 - Tốt
Mehmet, LOS ANGELES
25/08/2025
The hotel is in a good location, especially if you like Dubai Marina.
However, it’s very outdated — the rooms no longer feel like they belong in a 5-star hotel.
Staff are friendly and do their job well (which is common in Dubai), but don’t expect a true 5-star experience.
The rooms, bathrooms, and furnishings are extremely old-fashioned and clearly need renovation.
Most of the guests are low-budget family tourists, and the overall guest profile is quite low.
For example, I was charged a 500 AED deposit at check-in, but the minibar in the room was completely empty.
I asked why and requested it to be filled especially since I had paid a deposit but the hotel refused.
Despite mentioning that I was an Expedia VIP guest, they didn’t offer any room upgrade.
In fact, it felt like they gave me one of the worst rooms on purpose. I believe they assign worse rooms specifically to Expedia guests.
Mehmet
Lưu trú 4 đêm vào Tháng 8, 2025