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"This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there."

"Breakfast was great and staff are friendly."

"Comfortable beds, clean sheets...the A/C was kickin. Quiet little stay"

"Kool"

"A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. "

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."

"Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks."

"All staff were extremely pleasant, professional and helpful."

"Nothing except the location."

"Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future."

"We checked in at approximately 4 PM. We were assigned a room on the first floor. They don't have screens in their windows so there were flying insects in the room(the area has a bug called a Midge). There were a handful of them smashed on the counter of the bathroom and on the walls as the window was left open before we arrived. Also, the TV did not work at all except for the guide, but you could not change channels or adjust the volume. The sheets and pillow cases were stained. I do believe...

"Great location, Very clean, courteous and helpful staff."

"Don't stay here"

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."

"The property and rooms were very clean and the staff was very friendly and helpful. The only “negatives” I have was that is no light over the desk, nor a lamp. I had to work remotely during my stay, so that was a bit of an issue. There was no microwave in the room either, which I am use too. Additionally, there were no “guest” ice machines to be used. Had to go to the front desk to ask for ice, then they went to the kitchen to get it. Other than those inconveniences, everything else was...

"I arrived late the staff was friendly and prompt when checking in made check in easy,room was clean ,breakfast was fabulous would stay again"

"Clean and friendly service. Breakfast was good; unfortunately, the bar wasn't open during our stay."

"It's a very bad place to stay. It's more of a dog hotel, very dirty! Bugs everywhere; in the hallway, in your room, dirty wash cloths and towels. But, it's cheap compared to other hotels. If you can, stay in your car!!!"