Search Hotels Near El Eden Ecological Reserve,

"Food and drinks were wonderful. Staff are always friendly and willing to help out."

"Clean room friendly staff takes care of you "

"Great staff, friendly and helpful! Great location, close to activities and things. Great resort activities. Food was fine. Air conditioning great! A little can down, but pretty clean. Great for families!"

"Food was excellent but dessert menu can improve. Service was good and staff friendly but there were too many people for amint of staff that they were juggling from one place to another. Not enough entertainment for adult and teens. Bedrooms were excellent but the bathrooms has no locks We really enjoyed our trip and I would go back😊"

"The property was new and the staff were very helpful and attentive during our stay. Highly recommend."

"We booked a room with two queen beds but were given a room with only one king bed and a pullout sofa, which was inconvenient for our group. Our room accommodated three guests, yet we were only provided with two pool towels. It was a hassle to get an extra towel. Additionally, once you check in, you’re required to bring your towel back daily to exchange it for a clean one. Unfortunately, the towel stations frequently ran out of fresh towels, forcing us to repeatedly check back throughout the day, which was both inconvenient and frustrating. Some of the furniture in the room was broken, there was no fan in the bathroom, & only one blanket was provided. We had to request an additional blanket each day for the pullout couch. The food was fair at best and did not meet expectations. There were frequently room service trays left in the hallways for extended periods, often for the entire day, which detracted from the overall cleanliness and appearance of the property. The seaweed conditions on the beach were poor during our stay. Bar service, especially at the pool bars, was consistently slow. Crepe station was out of fruit frequently. While the spa massage service was excellent, the overall spa amenities did not meet expectations. Restaurant reservations were extremely difficult to secure. We booked as early as our 2nd day for a 6 night stay and were only able to get three reservations total! We had hoped for a much smoother and more accommodating experience."

"Beautiful modern new hotel close to Cancun Airport. The shuttle was complementary and driver very helpful. Dinner at the on site restaurant was delicious as was the Breakfast Buffet. Very extensive selection and nicely presented. The Breakfast was complementary. Great value. Highly recommend!"

"My stay at this resort was fantastic! The amenities, restaurants, and bars were amazing. The staff was incredibly friendly and helpful whenever they were asked. The amenities were very clean and amazing. Chez Isabelle, Kanpai, Zenith, and Milo were my favourite places to eat."

"The pools were great. Overall it was a great experience however you are trapped in the property. Only one store...unless you drink 24 hourrs a day I wouldn't recommend it"